Wayne Toler Email & Phone Number

Cincinnati, Ohio, United States

Middletown, Ohio

Genuine Parts Company / NAPA 2009 - Present Store Manager (2015 – 2016) Middletown, Ohio• Store Manager Position at Middletown location (Jobber). Store Manager (2014 – 2015) • Manage Main Store Operation. Grew sales 16% ($5.5 million in 2014) (Profit up 13% from 2013) • Triple Crown Award Winner in 2014 (Hit Sales, Profit and Turnover Quota)• Improved Inventory results from a… Show more Genuine Parts Company / NAPA 2009 - Present Store Manager (2015 – 2016) Middletown, Ohio• Store Manager Position at Middletown location (Jobber). Store Manager (2014 – 2015) • Manage Main Store Operation. Grew sales 16% ($5.5 million in 2014) (Profit up 13% from 2013) • Triple Crown Award Winner in 2014 (Hit Sales, Profit and Turnover Quota)• Improved Inventory results from a negative number in 2013 to positive in 2014 (weekly cycle counts, verifying stock orders, controlling paperwork and Improved Customer Service).• Managed staffing and payroll of 18 NAPA Team Members. • Improved Customer Service Levels (controlling overtime and scheduling for our customers)• Passed all Internal Loss Prevention and Safety Audits for 2014 Show less

Houston, Texas Area

Manage business operations in assigned district offices to achieve revenue goals. Oversee daily operations of team members to obtain maximum operational productivity. Plan and coordinate business operations for special projects. Address customer queries promptly and ensure customer satisfaction. Assist in employee recruitment, performance evaluation, promotion, retention and termination activities. Provide guidance and schedule trainings to team members as needed. Measure team… Show more Manage business operations in assigned district offices to achieve revenue goals. Oversee daily operations of team members to obtain maximum operational productivity. Plan and coordinate business operations for special projects. Address customer queries promptly and ensure customer satisfaction. Assist in employee recruitment, performance evaluation, promotion, retention and termination activities. Provide guidance and schedule trainings to team members as needed. Measure team performance and provide feedback for improvements. Oversee office repairs, security, maintenances, equipment purchases and other services. Review performance metrics to measure business effectiveness. Work in accordance with company policies and procedures. Prepare budgets and control expenses within the budgets. Evaluate current office procedures and recommend improvements for effectiveness. Identify resources, assign workloads, and manage schedules to meet deadlines. Identify business challenges and risks and propose appropriate action plans. Show less

Houston, Texas Area

Directed 12 stores which involves strategizing, planning and ensuring that they and their team meet the company's sales objectives. I handled clients, communicating with them and ensuring a good working relationship. I also worked closely with Outside sales Team to ensure objectives are met or exceeded, also work closely with other employees in other departments to ensure implementation of overall objectives.

Los Angeles Ca

Oversee all business and financial operations for territories as large as 14 retail /4 comm. location. Hire, train, and supervise managers and assistant managers, assist with hiring of store employees.Develop annual budgets for each store, perform forecasting, and set revenue goals. Carry out monthly/annual P&L management for each location to monitor performance.