Wayne Tsai Email and Phone Number

Ematic Solutions is a Marketing and Technology Consultancy to help brands in Asia scale their digital growth with the right tech solutions• Held kickoff meetings, product demos, and training sessions for CRM, Email Marketing, and Cross-Channel Marketing products.• Retention: Coordinated resources and managed the requirements/expectations of customers. Conducted business reviews through data analytics, and offered strategies to ensure product adaptability. Resulting in high customer satisfaction and 94% renewal rates.• Cross-team collaboration: Collaborated with the technical team to solve the platform questions & and website integration issues.• Growth: Explore growth opportunities for existing customer portfolios, and collaborate with the growth team to cross-sell marketing tools and consulting services(e.g. SEO, Performance Marketing). • Project Leadership: Managed Google Analysis 4(GA4) integration project and Created GA4 Fundamental Training service.

• Assisted in business development and launching of the Taipei metro area.• Cold call pitched 2000+ restaurants and confirmed over 700+ meetings for further discussion.• Negotiated with multiple chain store franchisees about the collaboration details.

銀行大堂接待，協助顧客操作智能ATM。協助製作融資對象審計報告。偕同長官拜訪客戶，簽署融資合同。