Wayne Turner

Wayne Turner Email and Phone Number

Digital Experience Analyst at BDO UK LLP @ BDO UK LLP
london, greater london, united kingdom
Wayne Turner's Location
Greater Liverpool Area, United Kingdom
About Wayne Turner

Professional ProfileA customer service professional with a keen interest in IT and a proven trackrecord of time management, organisational and management skills. I recentlycompleted my CompTIA A+ to help me pull a lifetime worth of IT experience intoa recognised qualification to help me take the first step into a full and rewardingcareer doing something I am passionate about.Suited for technical roles or customer facing/1st line positions, I believe I wouldexcel in an IT environment and have the necessary qualities, experience andqualifications to become an asset to your business.CompetenciesProfessional: Cloud Computing, Cybersecurity, Hardware Configuration,Troubleshooting, Helpdesk, Linux, Mac Support, Mobile Device Support,Networking, Operating Systems, System Backup and Recovery, SystemsAdministration, Technical Support, Virtualisation, MS Office including Word,Excel and Outlook, Problem Solving, Providing Fixes and Patches, Repairs, DataManagement and Retrieval, Server Management, Permissions and UserCredentials, Back Up Management, Documentation Management,Interpersonal: Customer Service, Complaints Handling, StakeholderEngagement, Leadership, Communication, Teamwork, Builds EffectiveRelationships, Strategic Thinking, Embraces Change, Efficient.

Wayne Turner's Current Company Details
BDO UK LLP

Bdo Uk Llp

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Digital Experience Analyst at BDO UK LLP
london, greater london, united kingdom
Website:
bdo.co.uk
Employees:
4888
Wayne Turner Work Experience Details
  • Bdo Uk Llp
    Digital Experience Analyst
    Bdo Uk Llp Jul 2024 - Present
  • Bdo Uk Llp
    Second Line Support Analyst
    Bdo Uk Llp Nov 2021 - Jul 2024
  • Bdo Uk Llp
    It Senior Analysist
    Bdo Uk Llp Sep 2020 - Nov 2021
    Liverpool, England, United Kingdom
  • Bdo Uk Llp
    Ssc Service Desk Administrator
    Bdo Uk Llp Oct 2019 - Sep 2020
    Liverpool, United Kingdom
  • Amazon
    Part-Time Amazon Flex Driver
    Amazon Jan 2017 - Oct 2019
    Livepool
    A flexible work and shift pattern allowing time for study and completion of CompTIA qualificationresponsibilities • Collection and delivery of packages from central Amazon hubs to residential and business addresses across the North West Region • Vehicle maintenance, time management and planning
  • Ocado Group
    Delivery Driver
    Ocado Group Apr 2015 - Jan 2018
    Liverpool, United Kingdom
    • Taking on mentoring responsibilities and assisting new drivers as part of the internal ‘buddy’ system.RESPONSIBILITIES• Collection and delivery of food and household goods from depot and delivering across the region to residentialproperties• Route planning and time management of shift• Marshall duties, when other drivers were stuck due to vehicle problems or delays and escalating if further assistancerequired
  • Securitas Aviation Services Limited
    Security Officer
    Securitas Aviation Services Limited Jan 2014 - Apr 2015
    Liverpool, United Kingdom
    • Controlled searches of passengers, staff and visitors to the airport• Manning X-Ray facility for pre boarding scans• X-Ray scanning of luggage before handing over to airline to stow in hold• Use of bomb detector equipment to scan left luggage or suspicious items• Security clearance and full aviation authority license, was authorised to complete perimeter and runway checks• Customer service and liaison with passengers and working as an ambassador for the site by keeping… Show more • Controlled searches of passengers, staff and visitors to the airport• Manning X-Ray facility for pre boarding scans• X-Ray scanning of luggage before handing over to airline to stow in hold• Use of bomb detector equipment to scan left luggage or suspicious items• Security clearance and full aviation authority license, was authorised to complete perimeter and runway checks• Customer service and liaison with passengers and working as an ambassador for the site by keeping passengers calmand explaining the need for security without causing panic or distress Show less
  • Gremlin Computers
    Owner/It Technician
    Gremlin Computers Jun 2011 - Oct 2014
    Liverpool, United Kingdom
    • Ownership and management duties including accounts, tax and vehicle maintenance repairs, marketing, advertisingand promotion of company• Computer repairsincluding – virus, malware and infection removal and end user education on minimising risk of repeatoccurrence.• Hardware upgrades, custom builds for specific needs such as gaming, photography and business set ups.• Software installations and management including operating systems and specific software needed• Sourcing… Show more • Ownership and management duties including accounts, tax and vehicle maintenance repairs, marketing, advertisingand promotion of company• Computer repairsincluding – virus, malware and infection removal and end user education on minimising risk of repeatoccurrence.• Hardware upgrades, custom builds for specific needs such as gaming, photography and business set ups.• Software installations and management including operating systems and specific software needed• Sourcing and installing hardware and equipment replacements or damaged components as requested by clients oradvised if needed• Problem solving via phone consultation and face to face at client’s address• Service support for local businesses to set up and maintain networking systems, e.g. SOHO networking Show less
  • Boots Uk
    Pdc Team Manager
    Boots Uk Mar 2010 - May 2012
    Liverpool, United Kingdom
    • Logistics management including vehicle and fleet management, route planning/management• People management including line and department management duties, rotas, absence management, setting KPIs andensuring SLAs met• Record and documentation management• Delivery and design of training packages and mentoring and training new starters and ensuring compliance for existingstaff• Ensuring all SOPs regarding controlled drugs and policies were upheld and making sure any… Show more • Logistics management including vehicle and fleet management, route planning/management• People management including line and department management duties, rotas, absence management, setting KPIs andensuring SLAs met• Record and documentation management• Delivery and design of training packages and mentoring and training new starters and ensuring compliance for existingstaff• Ensuring all SOPs regarding controlled drugs and policies were upheld and making sure any significant events wereescalated to head office and changes to procedure were cascaded to all relevant staff Show less
  • Acorn Taxis Limited
    Facilities/It Manager, Acorn Taxis, Liverpool
    Acorn Taxis Limited Sep 2006 - Mar 2010
    Liverpool, United Kingdom
    • Office manager duties including switchboard maintenance, customer and driver support. • Installation and maintenance of radio and driver equipment into fleet and drivers own vehicles • Sourcing, installation and training switchboard operators in new equipment including sat nav and call handling software • Maintenance of call handling technology and computer hardware
  • International News Services Ltd
    Senior Administrator
    International News Services Ltd Feb 2002 - Sep 2006
    Liverpool
    RESPONSIBILITIES • Running and maintenance of printing presses, computer software packages and in-house systems to ensure newspapers were printed to specification, quickly and efficiently without error, ready for distribution • Other duties as required including packing and machinery maintenance and administrative duties and line management of 20 staff
  • Counterline Ltd
    Cnc Punch Programmer
    Counterline Ltd Mar 1999 - Feb 2004
    Liverpool, United Kingdom
    RESPONSIBILITIES• • Use of CAD to programme the punch machine to bespoke specifications and updating previously saved designs • Fault fixing on software and programmes when errors occurred • Training and mentoring of new staff during their probation period

Wayne Turner Education Details

Frequently Asked Questions about Wayne Turner

What company does Wayne Turner work for?

Wayne Turner works for Bdo Uk Llp

What is Wayne Turner's role at the current company?

Wayne Turner's current role is Digital Experience Analyst at BDO UK LLP.

What schools did Wayne Turner attend?

Wayne Turner attended Comptia, Ruffwood Comperehensive, Aviation Authority, Nottingham College.

Who are Wayne Turner's colleagues?

Wayne Turner's colleagues are Samuel Isaacs, Charlotte Duthie-Smith, Harmi Sekha, Teresa Darby, Paul Birch, Isabel Hampson Cta, Stacey Allport.

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