-Handling ocean & air import shipments;-Preparing and processing all documents related to import & export;-Follow up with all shipments and keep customers updated (i.e. Container Tracking); -Schedule and coordinate local pick-up and deliveries and process customer drop-offs and pick-ups at any location as required.-Coordinated with customers, SS lines, overseas, rail yards, terminals, truckers, and co-loaders, etc.; -Maximize profitability on all shipments handled, being cost conscious at all times-Managed company’s own warehouse including receiving, shipping, and inventory control.-Prepare and maintain various files and reports;-Maintain accurate customer information and good relationships;

Collaborated with logistics, sales, marketing, finance departments, customers and our 3pl company.Followed up shipments and tracked carriers, and solved delivery problems with our customers, suppliers, and carriers.Used SAP system and MS Excel to maintain internal inventory record, reviewed purchase orders and sales orders to verify the accuracy of current stock.Prepared and maintained inventory files and reports.

Mentored and trained new customers and vendors, and maintained relationships such as processing orders, answer stock queries. Entered and analyzed inventory data in MK and WMS system for receiving, shipping, and inventory, and ensured the data in the system was accurate with physical inventory.Inspected incoming goods, recorded shortage and damaged goods, and reported to supply chain manager.Prepared monthly inventory reports for the company and customers by using MS Excel. Made the Standard Operating Procedure (SOP) for the project with our biggest client-METRO Supermarket (China), and presented to our staff and suppliers.