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@mckesson.com
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Wayne Watson is listed as Principal Consultant at WHWatson & Associates based in Carefree, Arizona, United States. AeroLeads shows a work email signal at mckesson.com and a matched LinkedIn profile for Wayne Watson.
Wayne Watson previously worked as Director of Operations & Client Service Delivery at Fiserv and Sr Director of Operations at Mckesson Specialty Health. Wayne Watson holds Bachelor Of Business Administration (Bba), Accounting & Finance from Miami University.
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A skilled operations leader with diversified experience in ETE client experience and relationship management proficient in customer care operaitons, supply chain management, and business strategy development in global B2B and B2C market segments. Demonstrated capability to balance technology and applications with strategy, process and operations. Proven executive experience in driving business unit performance and improvements with full profit/loss accountability. Achieved strong results in a variety of industries including healthcare, pharmaceuticals, financial services, consumer goods, technology, retail, government and BPO’s. Focuses a team by communicating a unifying philosophy, vision and strategy with strong objectives management and accountability. Proven and tested results with organizations such as McKesson, General Electric, AT&T and BPO’s. Excellent interpersonal and communication skills.
Listed skills include Cross Functional Team Leadership, Strategy, Crm, Leadership, and 46 others.
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Phoenix, AZ 85044
Director of Operations for 500 seat Customer Solutions Center serving Financial Institutions with front-end customers support services, technical support services and back-office operations.Accountable for mission critical client relationship, service delivery and meeting agreed upon operational service levels across all service channels and enterprise.
Scottsdale, AZ
McKesson Specialty operates the largest (900+ production seats) specialty healthcare service center in the US providing services in a BPO enviroment (Patient Assistance Programs, Reimbursement Case Work, REMS Programs, Claims & Appeals Management, Managed Distribution Services and Marketing Channel Support) serving major pharmacuetical and bio-technology.
Denver, CO
StarTek / DPLCorp is a BPO focusing on customer care services across many vertical industry segments and I specialized in serving the technology sector. My clients included Microsoft, Apple, Olympus, Leatherman's, plus others with a book of business totaling $10+ million annualized and I grew the business by over 12% both organically and with new clients.
Greater Denver Area
Consulting Group specializing in the customer value chain and serving multiple industry vertical markets.
Denver, CO
AT&T Broadband provided entertainment, telephone and high-speed data services to both residential and commercial acocunts. Directly responsible for reengineering customer care operating platform and rationalizing technology infrastructure across enterprise.
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Wayne Watson is listed as Principal Consultant at WHWatson & Associates.
AeroLeads has found 1 work email signal at @mckesson.com for Wayne Watson.
Wayne Watson is based in Carefree, Arizona, United States.
Wayne Watson has worked for Fiserv, Mckesson Specialty Health, Startek / Dpl Corporation, Sage Results, and At&T Broadband.
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Wayne Watson holds Bachelor Of Business Administration (Bba), Accounting & Finance from Miami University.
Wayne Watson is listed with skills including Cross Functional Team Leadership, Strategy, Crm, Leadership, Management, Process Improvement, Program Management, and Vendor Management.
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