Wayne Weckwerth Email & Phone Number

Casper, Wyoming, United States

• Acts as a technical resource for assigned issues and work closely with the ANM technical teams to resolve problems.
• Lead firefighter for high priority, complex issues, providing direction to technical teams while engaging in in-depth troubleshooting.
• Lead Problem Management for ongoing issues in client environments.
• Mentor and escalation point for more junior engineers.
• Works closely with the Management, Account Managers, and Client Service Managers to ensure ANM is… Show more
• Works closely with the Management, Account Managers, and Client Service Managers to ensure ANM is delivering World Class Support to our clients.

Casper, Wyoming Area

Working as a technical consultant in the CSC division of ISC Corp located in Casper, Wyoming, I am responsible for the support, design and installation of various types of network initiatives. These tasks include, but are not limited to troubleshooting, implementation, monitoring, configuration, and design of local area networks, wireless networks, wide.

Casper, Wyoming Area

 Responsible for fielding/handling Day 2 support tickets in the ConvergeOne Network Infrastructure support team. Manage and maintain virtual server environments and network infrastructure for various customers ensuring maximum uptime. Evaluate, monitor and put in recommendations for IT infrastructure enhancements when needed. (VMWare, Cisco, EMC.

As an employee for the Geek Squad, I analyzed, diagnosed and repaired computers, phones and network devices for clients. I specialized in Operating System Repair(Windows, Linux & Mac OS), network troubleshooting(wired/wireless) for clients' and customer service.

While employed at Stormo Law Office my job was to file, manage, and input new cases for collections for outstanding medical, credit card and other various bills. I also had to take and file cases in the Circuit/District Courts and handle phone calls from the debtors setting up and managing their monthly payment plans.

Education record

Education record