Wayne Wilson Email & Phone Number

• Provides strategic management to the team by transforming gathered data into implementation strategies that support evolving customer needs and drive business development.• Develops schedules, budgets, statements of work, forecasts, and risk management tools to ensure projects our on time and on budget.

• Spearheads the full project management lifecycle from initiation through implementation effectively to increase revenue and maximize customer satisfaction. • Reestablished customer confidence after picking up 2 large-scale projects that were already in progress. Leveraged internal and external resources to correct project shortfalls while keeping the project on track to meet project goals.

• Serves as primary technical and installation expert and functions as a knowledge resource for sales, customers, installation and technical support personnel. • Researched and customized new patient monitoring system on 12 anesthesia carts at Brookland Hospital Center replacing an aging system which significantly improved the quality of patient care. • Worked closely with stakeholders at Boston Children’s Hospital while purchasing patient monitoring equipment. Engaged key team players to strategically install, train, integrate, and test equipment for first-patient use. The project was accomplished on time and under budget. • Effective technical advisor and project lead complex patient monitoring projects, • Works closely with sales during the quotation phase on technical requirements and adherence to product and equipment policies and advises customers on system requirements. • Responsible for leading the project planning and installation efforts, communicating with client resources and ensuring large scale projects are properly planned, timelines met, and installed correctly by established deadlines.

Supervised 5 monitoring system installersResponsible for annual reviews and time management activities for assigned personnel. Provides frontline leadership and mitigates installation shortfalls for projects associated with assigned personnel.

Installs Telemetry, WLAN, and hardwire patient monitoring devices. Establishes network for highest quality and efficient patient monitoring. Provides system testing of network and telemetry devices ensuring the configuration meets the customer's requirements and manufacturer specifications.

Managed Maintenance and Quality Assurance for a 200-man industrial organization. Certified aircraft safe for flight. Responsible for task workload management and flight scheduling for 14 aircraft. Developed audit plans and executed audits throughout the organization. Conducted performance reviews, career counseling, and team training. Managed the completion of over 100 maintenance tasks and inspections on a daily basis. Mitigated over 700 program deficiencies and developed 34 inspectors while assigned as Quality Assurance manager.

Managed the NAVAIR Metrology Calibration program providing calibration services to fleet activities. Corrected communication breakdowns, vastly improving productivity and response time. Revitalized and improved $11M Defense Program. Analyzed business relationships and practices and made recommendations to senior managers for increasing production and decreasing costs through creative continuous improvement practices. Actions resulted in 61,500 calibration events providing services to over 37 fleet customers.

Inspected and approved work assignments. Diagnosed and repaired non-routine malfunctions and demonstrated system and component level repair techniques. Conducted on-the-job training and maintained training records. Lead a team of 12 managers and technicians to creatively improve maintenance and logistics processes for delivery of high demand assets. Actions resulted in a 50 percent increase in throughput, eliminated rework, provided a cost savings of over $750,000 in a less than nine months.Enlisted Association President to the Commanding Officer and Junior Leadership Academy Coordinator.

Invigorated a low producing recruiting office to accomplish 166 percent of station’s goal. Provided expertise in recruiting techniques and knowledge of Navy enlisted programs and policies. Communicated effectively with prospects and the community. Developed four recruiters and lead the zone in production for two years consecutively.

Leveraged strong technical background in fault isolation and repair of aircraft radar, navigation, and communication systems components for 14 aircraft. Handpicked to establish an exceptional troubleshooting branch to maintain optimal availability of aircraft for operations.

Bachelor'S Degree, Management Information Systems And Computational Science

Technical Management

A. A. S, Electronics Technology