Wayne Wright Email & Phone Number

Richmond, Virginia

Formats, categorizes and imports national brand and private label UPC/description/size data into the Dynamic Product Linking process. • Selects appropriate Sam’s group and variety classifications for items in the Dynamic Product Linking process. • Enters data as necessary to maintain systems and processes. Remedy experience.• Develops a high level of consumer product knowledge to support business initiatives.

Chester, Virginia

Assisted caller with filling out online application and submitting it electronically to operations and consumer affairs divisions.• Calm angry callers, repair trust, locate resources for problem resolution and design best-option solutions. • Interfaced daily with internal partners in accounting, field services, new business operations and consumer affairs department.• Utilized standard automation technology such as telephone, e-mail, and web browser to perform job duties.• Report problems that occur via the online system to management for resolution.

Chester, Virginia

Performs and assists in Sales Associate duties as assigned: Processed Kohl’s charge account applications, answer service desk calls, conduct price changes, monitored sales floor and fitting room recovery outside of immediate department area, oversee housekeeping duties, preparation and tracked the status of inventory, and stock room organization