• Responsible for development and day-to-day management of 24x7 accessible systems to include: University data centers, servers, communications systems, security infrastructure, and endpoint; monitor system configurations to ensure reliability and data integrity.• Provide technical leadership, expertise, and consulting across the University; oversee (Baruch College Technology Center) BCTC problem management and resolution as well as system implementations.• Member of the BCTC senior leadership team which is responsible for managing the service portfolio to meet evolving needs of the academic and administrative Baruch College.• Develop, implement, and enforce policies and standards relating to the operation and performance of the College’s IT systems and services for hosting, cloud, networking, collaboration, endpoint computing, and network security.• Develop and implement a plan for logical and technical IT infrastructure to meet Baruch College goals by recommending technologies and services that will increase performance, reliability, cost effectiveness, infrastructure flexibility, or provide a strategic advantage to the organization.• Oversee IT system and network security technologies; institute necessary procedures to maintain a secure IT environment.• Foster a collaborative environment with team members internal to BCTC as well as members of the entire CUNY community.• Coordinate enterprise-level purchase decisions; maintain accurate records of BCTC licenses and contracts including hardware and software maintenance; maintain appropriate vendor relations.• Supervise system, networking, telecommunications and provide technical guidance and direction; manage staff development, training and performance.

Provide agency support in the build out of Windows Server environments for development, production and staging.Provide support for physical infrastructure for the agency's LAN/WAN and wireless network.Manage the operations of the Datacenter including: UPS, HVAC, power distribution, physical environment monitoring and security.Manage SCCM environment for the distribution of patches to server and desktop devices,Manage SCOM environment and third-party application for the monitoring and testing of system and service availability both internally and externallyManage third party applications such as LiveMaps, Struxureware and Alertsite.Work with staff members as necessary to identify quality issues and assist with decision making andImplementation of improvements and integrations related to technical operations.

Manages and directs staff in the planning, development and maintenance of the hospital information systems infrastructure, including long range planning and budgeting. Primary areas of responsibility include: LAN, customer services, metropolitan and wide area data networks, voice networks, operating systems, Internet and Intranet services, electronic mail, and computer operations. Ensures acceptable levels of performance in networked systems. This task involves a high degree of technical knowledge and effective management procedures within the Technical Services Team. Ensures high availability of host computers and network resources. This task includes developing procedures to maintain security and access and protect against viruses, hackers, vandals, acts of God, and accidental user mistakes. Oversees the development of Requests for Proposal (RFP) and Invitation for Bid (IFB) related to the Hospital’s information systems infrastructure, data center, and telephone and network systems. Works with the hospital Purchasing department to negotiate vendor contract Terms and Conditions (T&C's); Service Level Agreement (SLA), and payment structure

Network engineer in charge of configuring, Routers, Switches, Access Points, Firewalls, Wireless Bridges, Wireless Management solutions, Provide 3rd level support on Data, Voice, Wireless, Security. Provide either remote or onsite support for escalated tickets regarding network outages or network degradation issues. Ensured network availability by troubleshooting connectivity issues for LAN and WAN. Provide third level support on all servers, VOIP systems, Vmware and exchange 2010.

Oversee the design, installation, and administration of LAN/WAN systems by means of Windows Server, Cisco, and TCP/IP. Conceptualized a new network project to be implemented in five newly renovated buildings while supervising a team that would initiate the data system from three merged companies Collaborated with the CEO in planning a long-term IT vision, which resulted in significant time and cost savings and competitive advantage. Successfully decreased the telecommunication cost as well as the cost of ownership by more than 25 percent through standardizing desktops and laptops

Manage the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including servers, PCs, operating systems, telephones, software applications, and peripherals. Provide expertise and support during systems upgrades, installations, conversions and file maintenance. Oversee systems development and enhancement and the integration of new systems with existing systems. Work with advocacy staff to develop strategies and plans to enhance client services, improve user effectiveness, and foster innovation. Communicate regularly with executive management and all users of information services and systems. Manage IT staff, including hiring, training, evaluation, guidance, discipline and discharge. Develop the IT staff to meet the changing needs of users, groups and offices; new projects and technologies; and varying staff strengths. Develop standard operating procedures and best practices, including providing written protocols and guidance to IT staff and to end-users. Ensure the creation and maintenance of all written documentation, including system and user manuals, license agreements, and documentation of modifications and upgrades. Oversee provision of end-user services, including help desk and technical support services. Keep current with the latest technologies and determine what new technology solutions and implementations will meet business and system requirements. Manage financial aspects of the IT Division, including purchasing, budgeting, and budget review. Develop and implement all IT policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing, and service provision. Manage servers, security solutions, network hardware and equipment.. Manage telecommunications infrastructure and development plans, projects, policies and procedures.. Negotiate and administer vendor, outsourcer, and consultant contracts and service agreements

Performed hands-on network management involving network performance tuning, security monitoring, file server backup, and e-mail server administration. Assisted in the assimilation of application systems with database server and application.Executed security policies as well as configured and implemented Microsoft Window server and installed network routers, cables, and firewallPerformed network systems security audit and created organization’s LAN/WAN network