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Wayne Ball Email & Phone Number
Senior Manager
at
Bell
1 work email found
@bell.ca
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Manager
Location
Barrie, Ontario, Canada
Company size
Who is Wayne Ball? Overview
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Quick answer
Wayne Ball is listed as Senior Manager at Bell, a company with 33835 employees, based in Barrie, Ontario, Canada. AeroLeads shows a work email signal at bell.ca and a matched LinkedIn profile for Wayne Ball.
Wayne Ball previously worked as Senior Business Analyst- IT Help Desk Governance at Bell and IT Project Manager at Bell. Wayne Ball holds Political Science, History from University Of Toronto At Mississauga - Erindale College.
Company email context
Email format at Bell
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{first}.{last}@bell.ca
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AeroLeads found 1 current-domain work email signal for Wayne Ball. Compare company email patterns before reaching out.
Profile bio
About Wayne Ball
Senior ManagerResourceful and dedicated senior manager with extensive expertise in generating high quality customer service and sales performance. Able to drive results utilizing proven leadership skills and motivational techniques. Recognized for Project Management ability to streamline and create processes that improve profitability and generate customer and employee satisfaction. Thrives in fast paced environment adapting to change easily and remaining calm under pressure. Thirteen years of telecom experience in various disciplines.Specialties: ITIL Foundations,Six Sigma White Belt,Lean Six Sigma,Verbal/Written Communication,People Development,Sales,Innovation,Strategic Planning,Problem Solving,Vendor Management,Quality Control,Training and Content Development, Customer Service
Listed skills include Customer Service, Strategic Planning, Coaching, Problem Solving, and 36 others.
Current workplace
Wayne Ball's current company
Company context helps verify the profile and gives searchers a useful next step.
Bell
11 roles
Wayne Ball work experience
A career timeline built from the work history available for this profile.
Senior Business Analyst- It Help Desk Governance
CurrentManaging the processes and relationship with an outsourced IT Help Desk.Ensuring all SLA's and SLO's are achieved.Key objectives to drive call and ticket volumes down while improving end user satisfaction.
Sep 2017 - Present
Mar 2015 - Sep 2017
Operations Manager
The Minacs Group
Senior Operations Manager driving performance to successfully hit and exceed KPI's. Build a team of strong capable leaders and ensure consistent staff recognition and morale.
Sep 2014 - Mar 2015
Service Delivery Manager
Senior Call Centre Manager developing and leading a team of strong capable leaders to meet and exceed the call center KPI's.
May 2012 - Sep 2013
Manager- Business Service Delivery
Jun 2011 - Jan 2012
Project Manager
Virgin Mobile
Dec 2009 - Mar 2010
Associate Director, Business Client Care
Reporting to the Call Centre Director. Responsible for supervising, evaluating and coaching 9 team leaders to meet and exceed call centre KPI's. Responsible for developing new Team Leaders and Representatives and ensuring their continued education and success. Responsible for setting regional incentives to drive Team Leader and Rep performance. Ensure that.
Oct 2006 - Aug 2009
Team Manager, Solutions Support Desk
Responsible for supervising, evaluating and coaching 30 Escalations Reps to resolve and provide solutions to escalated customer calls. This team provided second and third level escalation support. Provided insight into call types and volume as well as root causeanalysis to eliminate calls into the call centre.* Consistently achieved the highest quality.
Jan 2006 - Nov 2006
Team Manager, Support And Internet
Responsible for ensuring all back office support and customer e-mail were resolved within specified timelines for the Customer Service Call Centre. The team completed over 5,000 transactions per month and responded to over 600 e-mails a day. * Automated prepaid migration process reducing 6 headcount nationally for a savings of $240,000 per year.* Increased.
Nov 2003 - Jan 2006
Team Manager, Cllient Care
Responsible for introducing new Customer Service Representatives into the Call Centre. Consistently managed a team of 20-26representatives. Coaching to KPI's and behaviours and driving quality customer experience.* Developed the most reps in the history of Bell Mobility ramping up to the billing conversion.* Developed and implemented continuous training.
Feb 2002 - Nov 2003
Team & coworkers
Colleagues at Bell
Other employees you can reach at bell.ca. View company contacts for 33835 employees →
JL
Jean-Marc Ladouceur
Colleague at BellCanada, Canada
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JA
Joanne Allen
Colleague at BellToronto, Ontario, Canada, Canada
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VG
Vivin Geevarghese
Colleague at BellGreater Toronto Area, Canada, Canada
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JT
James Tripp
Colleague at BellGeorgetown, Ontario, Canada, Canada
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FK
Frederic Ky
Colleague at BellCanada, Canada
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SK
Sifat Khan
Colleague at BellHalifax, Nova Scotia, Canada, Canada
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TM
Tod Madden
Colleague at BellMississauga, Ontario, Canada, Canada
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KL
Kyle Lawrence
Colleague at BellMontreal, Quebec, Canada, Canada
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MH
Maha Halawji
Colleague at BellMontreal, Quebec, Canada, Canada
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SB
Sathish Babu
Colleague at BellCanada, Canada
View →
Jean-Marc Ladouceur
Colleague at BellCanada, Canada
View →
JA
Joanne Allen
Colleague at BellToronto, Ontario, Canada, Canada
View →
VG
Vivin Geevarghese
Colleague at BellGreater Toronto Area, Canada, Canada
View →
JT
James Tripp
Colleague at BellGeorgetown, Ontario, Canada, Canada
View →
FK
Frederic Ky
Colleague at BellCanada, Canada
View →
SK
Sifat Khan
Colleague at BellHalifax, Nova Scotia, Canada, Canada
View →
TM
Tod Madden
Colleague at BellMississauga, Ontario, Canada, Canada
View →
KL
Kyle Lawrence
Colleague at BellMontreal, Quebec, Canada, Canada
View →
MH
Maha Halawji
Colleague at BellMontreal, Quebec, Canada, Canada
View →
SB
Sathish Babu
Colleague at BellCanada, Canada
View →
1 education record
Wayne Ball education
-
University Of Toronto At Mississauga - Erindale College
FAQ
Frequently asked questions about Wayne Ball
Quick answers generated from the profile data available on this page.
What company does Wayne Ball work for?
Wayne Ball works for Bell.
What is Wayne Ball's role at Bell?
Wayne Ball is listed as Senior Manager at Bell.
What is Wayne Ball's email address?
AeroLeads has found 1 work email signal at @bell.ca for Wayne Ball at Bell.
Where is Wayne Ball based?
Wayne Ball is based in Barrie, Ontario, Canada while working with Bell.
What companies has Wayne Ball worked for?
Wayne Ball has worked for Bell, The Minacs Group, Teletech, Rogers Communications, and Virgin Mobile.
Who are Wayne Ball's colleagues at Bell?
Wayne Ball's colleagues at Bell include Jean-Marc Ladouceur, Joanne Allen, Vivin Geevarghese, James Tripp, and Frederic Ky.
How can I contact Wayne Ball?
You can use AeroLeads to view verified contact signals for Wayne Ball at Bell, including work email, phone, and LinkedIn data when available.
What schools did Wayne Ball attend?
Wayne Ball holds Political Science, History from University Of Toronto At Mississauga - Erindale College.
What skills is Wayne Ball known for?
Wayne Ball is listed with skills including Customer Service, Strategic Planning, Coaching, Problem Solving, Call Center, Customer Satisfaction, Customer Experience, and Contact Centre.
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