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Exemplary under pressure, I am able to quickly learn during a wide variety of situations, identify weaknesses and provide solutions. I am at my best when working with a team of five to ten people either as the manager in charge or directly under the manager in charge with the freedom and responsibility to answer questions and implement plans of action to establish immediate goals.I have worked in the fields of retail bakery management, theme park support, outdoor event support, non-profit organization board member and guest service. My extensive experience includes work with or at the San Diego Zoo, San Diego Renaissance Faire, Crossroads Productions, Cinnabon, and over ten years as the owner of Shhhh, We Can't Tell You.Specialties: Team dynamics, guest service & experience management, inspirational speaking, organizational management, web-hosting, direct sales, operational support of events, crowd control, critical thinking and decision making.
Shhhh, We Can'T Tell You
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OwnerShhhh, We Can'T Tell You Jan 1996 - PresentGreater San Diego AreaShhhh, We Can't Tell You provides a variety of professional support services including;Business development servicesSoHo Computer and Network SupportEvent Operations SupportPublishing (web and print)
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Appointment SetterDvinci Digital Nov 2019 - Feb 2020Temecula, CaHigh volume cold calling to set appointments for solar energy consultations.
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Customer Service RepresentativeSedona Staffing Apr 2018 - Nov 2019Greater San Diego AreaMaking customer service magic by providing the "WOW" experience to the customers of FTD/Provide commerce as well as GK Elite/Omni Cheer. I assisted in the placement of orders as well as provided solutions for customers when occasional problems arose. I specialize in de-escalation of customer concerns and customer retention practices. -
Dishwasher / Prep CookPrep Kitchen Inc Aug 2013 - Nov 2015Little Italy And La JollaResponsible for HACCP requirements, light maintenance, and cleanliness of the restaurant. Checked in inventory, signed for invoices and stocked the restaurant. Prepared food from prescribed recipes. Organized time and scheduling to provide optimal support to the restaurant staff. Trained new dishwashing staff and provided job coaching. -
Party StaffThe Party Staff, Inc. Sep 2011 - Sep 2012Greater San Diego AreaParty server, bartender, kitchen helper, miracle maker ;) It's what I do! -
Onsite Operations ManagerSan Diego Renaissance Faire Jul 2004 - Jan 2008Greater San Diego AreaAssist in the production of the San Diego Renaissance Faire for the Center for Creative History in San Diego. Position responsibilities have included;Guest Service and Experience ManagementVolunteer Recruiting, Training, and SupervisionCash ControlInventory ManagementDesign and Layout for Parking and Crowd ControlAccess ControlCritical Thinking and Problem SolvingBudget AnalysisActivity ReportingPublic RelationsInternal Conflict Resolution
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BarkeepCrossroads Productions 2002 - 2004Corona, CaliforniaSupervision, training and management, of up to 12 employees in retail alcohol service, including alcohol responsibility, health and safety, cash accounting, exceptional guest service, inventory and human resource management
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ManagerCinnabon Oct 1999 - Mar 2002Greater San Diego AreaOperate and Maintain a single unit retail bakery with responsibilities including;Human Resource ManagementTime ManagementQuality Control and InventoryGuest Service and Experience ManagementPersonel Training
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Food Service ClerkSan Diego Zoological Society Mar 1998 - Oct 1999Greater San Diego AreaResponsible for the preparation, safe handling and delivery of food to guests in a variety of high volume foodservice and catering positions with duties which included;Guest Service and ExperienceCash HandlingDeli Food PreparationShort Service CookIndependent Concession Cart OperationImmersion Learning of Limited Spanish Language SkillsTeamworkCritical Thinking and Problem Solving
Wayne Beach Skills
Wayne Beach Education Details
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Graduate 3.0 -
Graduate 3.0 -
Freshman, Sophmore
Frequently Asked Questions about Wayne Beach
What company does Wayne Beach work for?
Wayne Beach works for Shhhh, We Can't Tell You
What is Wayne Beach's role at the current company?
Wayne Beach's current role is Team dynamics professional.
What is Wayne Beach's email address?
Wayne Beach's email address is wa****@****ive.com
What is Wayne Beach's direct phone number?
Wayne Beach's direct phone number is +161981*****
What schools did Wayne Beach attend?
Wayne Beach attended California State University-East Bay, San Diego Mesa College, Grossmont College.
What are some of Wayne Beach's interests?
Wayne Beach has interest in Writing, Role Playing Games, Jewelry Design, Teaching, Sca Events, Rpf Clan Darksail, Electronics, Gardening, Education, Environment.
What skills is Wayne Beach known for?
Wayne Beach has skills like Event Planning, Management, Event Management, Public Speaking, Training, Time Management, Customer Service, Microsoft Excel, Food Safety, Catering, Hiring, Coffee.
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