Wayne Bogan Email & Phone Number

Rock Hill, SC, US

Fly with WayneTake your dreams of flying through the sky and turn them into reality. Begin flight lessons today and earn your private pilot certificate within 30-60 days. Need to find out more. You can reach me here.wayne@waynebogan.com980-428-9349

San Diego, CA, US

Responsible for strategic and tactical delivery for applications within the Operations business unit focused on significant customer and employee experience improvements for complex operational processes resulting in 30+% KPI improvements for services offered. These applications will lay the foundation for significant automation of manual processes across.

San Diego, CA, US

Served in multiple roles from Technical Engineering Manager (voice, video and mobile solutions) (4 years), Technical Support (contact center executive leading a team of 100) (2 years), and Workforce Management Executive (leading short and long term forecasting with intraday management)(2 years).- Implemented new Avaya contact center, Cisco video solution.

Columbia, SC, US

Responsible to CEO for assisting in developing and implementing the strategic direction of Spirit Telecom. Responsible for all aspects of Engineering, Operations, Network Operations Center, Application Development and all IT functions.

Columbia, SC, US

Held multiple key leadership positions in engineering, product development, wholesale services, and IT. Actively chosen to resolve difficult issues, build business relationships with customers, improve operational efficiencies, and deliver new products.- Chief Information Director- Director, Product Implementation- Director, Wholesale Services- Engineering.

The Carolina IT Professionals Group is committed to the advancement of information technology and to provide education, support, and knowledge relative to the needs, concerns, and issues of information technology professionals in today's rapidly changing technology environment. Further, we are dedicated to giving back to our community through action.

Served as Fire Direction Officer, Fire Support Officer, Platoon Leader, Executive Officer, and Battalion Fire Direction Officer.

The position consisted of consulting with government agencies, law offices, insurance companies, and other small businesses. I worked as a systems engineer to plan, design, install and maintain their LAN and WAN networks. I worked primarily on Microsoft and Novell servers and obtained my MCSE for NT 4.0 as well as started my CCNA.

Washington, DC, US

The position consisted of completing environmental assessments on various projects, managing environmental compliance, auditing other agencies for environmental compliance, and training on environmental issues and new technologies. I moved into project management on hazardous waste sites as the Corps started cleaning up old defense sites within the US.