Senior Data Analyst
Current- 1. Conducted data analysis to identify operational improvement areas, thereby enhancing operational efficiency
- Used SQL and Python on Databricks and QlikView to query the data and transform the retrieved data for further data analysis
- Investigated the transformed data and KPI reporting dashboards, proposed improvement plans to business units and IT team to enhance the Straight-Through-Processing (STP) rate and reduce turnaround time (TAT)
- Collaborated with the teams to… Show more 1. Conducted data analysis to identify operational improvement areas, thereby enhancing operational efficiency
- Collaborated with the teams to successfully uplift the STP rate by 5%, demonstrating a tangible impact on operation efficiency2. Performed data visualization to enhance data transparency and provide comprehensive.
- Used Power BI to build interactive KPI reporting dashboards to detect data anomalies and draw business insights such as identifying digital adoption trends, top performers and underperformers3. Initiated reporting.