Wayne Ch'Ng

Wayne Ch'Ng Email and Phone Number

Chief Technology Officer @ Innergia Labs SDN BHD
Petaling Jaya, MY
Wayne Ch'Ng's Location
Petaling Jaya, Selangor, Malaysia, Malaysia
Wayne Ch'Ng's Contact Details

Wayne Ch'Ng personal email

About Wayne Ch'Ng

Wayne started his working career in graphic design, managing an office of 12 designers and IT staff and responsible for sales performance after 1 year of experience. 22 years of experience in Application Development and Operation Support roles including Software Testing, Release Management, Version Control, Project Management, Infrastructure Management, Disaster Recovery, Business Continuity, Security/Risk, Governance/Compliance, Service Management, Vendor & Stakeholder Management with strong People, Talent Development and Organizational Management skills.Main achievements include launching ebasisbay.com, implementation of a centralised project financial management department for all Scope Malaysia project teams, receiving regional awards for operational support improvement for Standard Chartered Bank, migrating IT and business operations from KLIA2 to KLIA1, achieving 99% network availability for Malindo Air, implementing new flight scheduling and operations management systems at Malindo Air (Malaysia), Lion Air (Indonesia), Batik Air (Indonesia), Wings Air (Indonesia) and Thai Lion Air (Thailand).Executive MBA from PhW Business School @ Kalaidos University, Switzerland, ITIL V3, ClearCase Administrator, CSR Coordinator, Toastmaster, Lego SeriousPlay Facilitator, Advanced Scuba Diver.

Wayne Ch'Ng's Current Company Details
Innergia Labs SDN BHD

Innergia Labs Sdn Bhd

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Chief Technology Officer
Petaling Jaya, MY
Wayne Ch'Ng Work Experience Details
  • Innergia Labs Sdn Bhd
    Chief Technology Officer
    Innergia Labs Sdn Bhd
    Petaling Jaya, My
  • Innergia Labs Sdn Bhd
    Director, Technology
    Innergia Labs Sdn Bhd May 2019 - Present
    Kuala Lumpur, Wilayah Persekutuan, My
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  • Self-Employed
    Principal Consultant
    Self-Employed Sep 2018 - May 2019
  • Malindo Air
    Head Of Information Technology
    Malindo Air Feb 2016 - Aug 2018
    Petaling Jaya, Selangor, My
    Key Responsibilities:• Technology Strategy and Architecture• Risk and Audit Management• Production Infrastructure Management• Program Management• Vendor Management• Process Compliance• Cloud Infrastructure Solutions• People Management (18)Accountable for the information operations, network, technology and cloud stack for Malindo Airways, including over 30 airports, domestic and international. Accountable for all airline regulatory and compliance directives in information security and technology; AOC, IOSA, IATA. Accountable for technology strategy alignment to the company vision and strategy and to the budget. Accountable for technology solutions to improve productivity of flight and ground operations and to recover payments from government bodies. Program Director to transform flight operations at 5 airlines under Lion Air Group by replacing existing systems with new scheduling, operations, crew, recovery and roster optimization systems from Sabre Solutions and ADOPT Software.
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  • Scope International
    Oracle Service Manager
    Scope International Sep 2015 - Feb 2016
    London, England, Gb
    Key Responsibilities: • Risk and Audit Management• Change and Release Management• Production Infrastructure Management• Service Management for ORACLE RAC• Process Compliance• People Management (15) Responsible for service levels of ORACLE RAC internal private cloud for Standard Chartered Bank. Responsible for Book of Work for the service, negotiated implementations and downtimes with over 200 global applications to ensure that the service is secure and stable. Responsible for MSSQL, DB2, ORACLE and Sybase support teams, as well as the Database Change Management team.
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  • Scope International
    Manager, Cic Production Support Services
    Scope International Mar 2013 - Sep 2015
    London, England, Gb
    Key Responsibilities:• Risk and Audit Management• Change Management and Implementation• Production Infrastructure Management• Project Delivery and Transition-to-Service• Service Management• Process Compliance• People Management (20)• Production Support Services KL MANCOM Responsible for support of Client Lifecycle Management and Client Due Diligence applications for Corporate and Institutional Banking (CIB). These systems reduce fraud, money laundering and trading with sanctioned countries while improving customer relationships and improved returns for the client and the bank. Reduced open incidents by 62% and improved the resolution time of incidents by 90%. Awarded SCB Hong Kong ServiceStar@1Tech award in Sept 2013.
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  • Scope International
    Delivery Manager, Branch Technology & Operations
    Scope International Aug 2011 - Feb 2013
    London, England, Gb
    Key Responsibilities:• Solution Delivery• Risk and Audit Management• Change Management and Implementation• Production Infrastructure Management• Process Compliance• People Management (10)• Technology KL Extended Leadership Team Accountable for solution delivery and production support of check truncation and signature verification systems for SCB Malaysia and Singapore. Accountable for delivering changes for core banking conversion project (SIMCO) for Malaysia and Singapore. Reduced the number of impacted incidents for 19 applications in my portfolio by 63% from the previous year; reduced the number of high severity incidents by 75%.
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  • Scope International
    Head, Technology Project Operations
    Scope International Apr 2010 - Aug 2011
    London, England, Gb
    Key Responsibilities:• Risk and Audit Management• Process Compliance• People Management (43)• Technology KL Extended Leadership Team Implemented a financial PMO team to service the entire KL development center.
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  • Scope International
    Senior Manager, Global Release Management
    Scope International Apr 2007 - Apr 2010
    London, England, Gb
    Key Responsibilities:• Risk and Audit Management• Process Compliance• People Management (8)• Technology KL Extended Leadership Team Accountable for improving production readiness of change to reduce risk.Reduced turnaround time by 50% and increased data accuracy and consistency.Reduced headcount in the team by 47% while increasing the number of services rendered.
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  • Loyalty Ventures, Inc. (Formerly Topmoxie, Inc.)
    Qa/Build Manager
    Loyalty Ventures, Inc. (Formerly Topmoxie, Inc.) Aug 2003 - Jan 2007
    Responsible for than 20 different versions of software and websites in 15 variant forms to 6 million of users.Increased website traffic by 6300% through search engine optimization (SEO).
  • E-Basis Bay Sdn Bhd
    Project Manager
    E-Basis Bay Sdn Bhd Aug 2002 - Aug 2003
    Accountable for launching ebasisbay.com in August 2003 for remanufactured computer equipment trading.
  • Bsoft Corporation Sdn. Bhd.
    Executive Director, Technology
    Bsoft Corporation Sdn. Bhd. Feb 2001 - Aug 2002
    Developed Digital Education Management System (DEMS) for student records management.
  • Planethvac.Com, Inc.
    Web Development Manager
    Planethvac.Com, Inc. Feb 2000 - Feb 2001
    Co-founder of PlanetHVAC.com.Launched PlanetHVAC.com vertical pool for HVAC industry in May 2000. Voted “Best of the Web” in by Forbes Magazine.
  • Fatbrain.Com (Acquired By Barnesandnoble.Com)
    Build/Release Engineer
    Fatbrain.Com (Acquired By Barnesandnoble.Com) Dec 1998 - Dec 1999
    Us
    Deployed MightyWords DRM-protected electronic documents into production.Responsible for daily production changes and management of all customer-facing servers.
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  • Dhl Airways, Inc.
    Senior Software Systems Engineer
    Dhl Airways, Inc. Apr 1997 - Nov 1998
    Bonn, De
    Responsible for Y2K testing environment, repository and processes for HP/UX and Windows environments.Responsible for ClearCase repository on HP/UX for Windows front-end.
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  • Filoli Information Systems
    Automated Test Facility Developer
    Filoli Information Systems Feb 1996 - Apr 1997
    Developed an automated test framework, in the Perl, TCL, Python, and ObjectiveC languages, for the NeXTStep operating system.
  • Kinko'S
    Asst Mgr, Computer Services
    Kinko'S Sep 1994 - Jan 1996
    Increased gross sales from the previous year by 216%, with an average monthly net profit of 45% while managing a team of 9 graphic designers and system administrators on a 24/7 shift schedule.

Wayne Ch'Ng Skills

Strategic Planning Marketing Strategy Firefighting Release Management Service Delivery Sdlc Vendor Management Project Delivery Software Project Management It Service Management Itil Service Management Pmo Solution Architecture Requirements Analysis Business Analysis Enterprise Architecture Project Governance It Strategy Outsourcing Change Management Project Management Management Testing Risk Management Pre Sales Team Management Quality Assurance Security Pmp System Deployment

Wayne Ch'Ng Education Details

  • Uc Santa Barbara
    Uc Santa Barbara
    Electrical Engineering
  • Lego Serious Play Facilitator Training
    Lego Serious Play Facilitator Training
    Experiential Learning Methodology With Lego Serious Play
  • Phw Business School, Kalaidos University Of Applied Sciences
    Phw Business School, Kalaidos University Of Applied Sciences
    Executive Mba In International Marketing
  • University Of Cambridge
    University Of Cambridge
    Diploma In International Business
  • Smk La Salle Klang
    Smk La Salle Klang

Frequently Asked Questions about Wayne Ch'Ng

What company does Wayne Ch'Ng work for?

Wayne Ch'Ng works for Innergia Labs Sdn Bhd

What is Wayne Ch'Ng's role at the current company?

Wayne Ch'Ng's current role is Chief Technology Officer.

What is Wayne Ch'Ng's email address?

Wayne Ch'Ng's email address is wa****@****ail.com

What schools did Wayne Ch'Ng attend?

Wayne Ch'Ng attended Uc Santa Barbara, Lego Serious Play Facilitator Training, Phw Business School, Kalaidos University Of Applied Sciences, University Of Cambridge, Smk La Salle Klang.

What are some of Wayne Ch'Ng's interests?

Wayne Ch'Ng has interest in Science And Technology, Children, Education, Health.

What skills is Wayne Ch'Ng known for?

Wayne Ch'Ng has skills like Strategic Planning, Marketing Strategy, Firefighting, Release Management, Service Delivery, Sdlc, Vendor Management, Project Delivery, Software Project Management, It Service Management, Itil, Service Management.

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