Wayne Copes

Wayne Copes Email and Phone Number

IT Specialist @ Swift Chip Inc
culver city, california, united states
Wayne Copes's Location
Los Angeles County, California, United States, United States
Wayne Copes's Contact Details
About Wayne Copes

15+ years with customer satisfaction as my number one goal. Installing and repairing VOIP telecom systems, networks, call centers, telephones and PC's with a smile, confidence and expertise.

Wayne Copes's Current Company Details
Swift Chip Inc

Swift Chip Inc

View
IT Specialist
culver city, california, united states
Website:
swiftchipinc.com
Employees:
10
Wayne Copes Work Experience Details
  • Swift Chip Inc
    It Specialist
    Swift Chip Inc Nov 2018 - Present
    Greater Los Angeles Area
  • Freelance Sub Contractor
    Voip Engineer / It Specialist
    Freelance Sub Contractor Jul 2017 - Oct 2018
    Greater Los Angeles Area
    Telecommunications, IT, Antique Telephone Restoration
  • Coasthills Federal Credit Union
    Telecommunications / Pc Specialist
    Coasthills Federal Credit Union Oct 2011 - Jul 2017
    Vandenberg Village, Ca 93435
    Telecom and network maintenance at 12 sites within the CoastHills network including all VOIP Moves, Adds and Changes, field work and workstation setup. Installed and maintained 2 separate WiFi networks using Aruba and Sonic Wall equipment along with POS devices, Fax and all peripheral devices at all 12 branches. Field and respond promptly to Help Desk calls for Telecom, Networking and PC issues including field work and workstation setup along with IOS and Android devices configured using Airwatch. Administered four Call Centers, Active Directory, Office365, Windows 7, and KnowBe4. Billing and technical interface with all Telecom vendors; Verizon, Frontier, AT&T, Level3, Charter.• Raised customer satisfaction 90% by consistently reaching rapid and accurate resolutions on Telecom, Networking, WiFi and PC issues the first time, greatly reducing repeated trouble reports. • Substantially lowered telecom costs by 57% as a result of identifying and removing unused and outdated POTS lines and converting analog FAX machines to digital PRI. • Migrated WAN from point to point T1 to MPLS network and moved from PRI to 100% SIP trunking. • Finalized successful move of VM Telephony Servers into the cloud, including IP address changes.
  • Verizon Business
    Customer Engineer Data Applications
    Verizon Business Oct 1977 - Sep 2011
    Greater Los Angeles Area
    Configured, installed, maintained and upgraded Alcatel-Lucent VOIP telephony systems along with Cisco routers, switches and VOIP equipment as well as NEC & Northern Telecom. Worked Central Office Maintenance, installed & maintained Voice Mail for Los Angeles County.• Increased security by upgrading Los Angeles County Voice Mail network to 100% Y2K compliant.• Successfully worked 5 consecutive LA County Registrar Recorder elections. • Achieved CCVP and ACFE.

Wayne Copes Skills

Voip Telecommunications Cisco Technologies Troubleshooting Microsoft Office Switches Tcp/ip Call Centers Network Design Data Center Windows Wireless Routers Mpls Unified Communications Ip Contact Centers Voice Over Ip Cisco Unix Alcatel Lucent Linux Red Hat Linux Ms Dos

Wayne Copes Education Details

  • Venice High School
    Venice High School
    Math And English

Frequently Asked Questions about Wayne Copes

What company does Wayne Copes work for?

Wayne Copes works for Swift Chip Inc

What is Wayne Copes's role at the current company?

Wayne Copes's current role is IT Specialist.

What is Wayne Copes's email address?

Wayne Copes's email address is wa****@****ls.coop

What is Wayne Copes's direct phone number?

Wayne Copes's direct phone number is +131096*****

What schools did Wayne Copes attend?

Wayne Copes attended Venice High School.

What skills is Wayne Copes known for?

Wayne Copes has skills like Voip, Telecommunications, Cisco Technologies, Troubleshooting, Microsoft Office, Switches, Tcp/ip, Call Centers, Network Design, Data Center, Windows, Wireless.

Who are Wayne Copes's colleagues?

Wayne Copes's colleagues are Toluallii Nielsen, Joseph Taylor Swift Chip Inc., Jason A., Brian Mcginn, Victor Mueller, Cristian Murillo Gomez.

Not the Wayne Copes you were looking for?

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.