Wayne Cropper Email & Phone Number

San Francisco Bay Area

Pleasanton, CA

Directed North American Professional Service efforts (Presales engagement, Project Management, Training, Solution Development, Vendor Partnerships and Client Relationships) to ensure delivery of the Netfira B2B supply chain solution. Supported the global business development team by providing the ERP product expertise, product testing and review, client.

South San Francisco, CA

Directed the SAP-ERP program and project activities for a mid-size bio-tech company. Managed day-to-day production support, product upgrades and release activities, change control, quality verification, and security activities. Developed and owned the SAP program budget, prepared and implemented the SAP applications roadmap and maintained interfaces.

Milpitas, CA

Managed day-to-day operations of existing ERP applications (SAP and MANMAN), interfaces, upgrades and systems enhancements, local systems administration, systems security, training, and helpdesk. Led project to implement SAP 4.6C for Financial (FI/CO), Logistics (MM) and Sales (SD) applications. IT site lead for converting operations applications from.

San Jose, California

Wrote SAP adapter program to interface with web application. Served as interim Director of Professional Services, leading team of web application developers creating web based manufacturing/supply chain applications prior to company shut-down.

South San Francisco

Led Operations team to re-engineer the Order Fulfillment, Purchasing and Inventory Planning, MRP, and Warehouse Management functions to work with SAP modules. Produced functional specifications, process flows, test scripts, end-user documentation and training, reports, forms, and data quality documentation to support sub-process designs and fit-gap.

South San Francisco

Managed annual department operating budget of $3.5 million, Capital budgets of $400,000 and inventories in excess of $14 million. Reduced operating costs by 10% and exceeded target reductions each year. Managed staff of 31 employees, including 2 Managers and 3 Supervisors. Project managed and $150,000 R&D building renovation including construction of an.

Led purchasing, production and distribution operations functions for leading HR Training organization. Re-engineered the order entry and fulfillment processes and implemented process improvements and metrics. Led company-wide project team to implement Total Quality Management program. Reduced direct material costs, brought print production in-house, and.