Responsible for monitoring, controlling, starting and stopping equipment (such as pumps, furnaces, etc.) that pertain to unit operation and taking corrective action when necessary to ensure that all unit conditions and operations are in compliance with Shell safety, environmental and operating policies and procedures.

Developed new advertisers by soliciting area businesses and serviced clients to maintain positive working relationships. Negotiated business based on industry ratings in order to maximize station revenue and share within parameters set by station management.• Single-handedly started and developed CumulusJobs.com in the Beaumont local market• Developed Standard Operating Procedures for CumulusJobs.com - Beaumont

Introduced clients to the timeshare concept. Built value in the product and sold timeshare vacation packagesSuccessful front-to-back closerHired and trained fully commissioned sales associates Achieved consistently high client satisfaction ratingsMarked success in exceeding operational and sales objectives

Responsible for providing leadership and supervision to the Outbound Telesales staff. Recruited, coached and counseled staff including monitoring of calls to analyze style, content and sales techniques to achieve optimum conversion rates Enforced departmental policies and proceduresLaunched campaigns by preparing effective sales scriptsContinuously motivated staff, including the recommendation of creative incentives