Wayne Singh Email & Phone Number

Gauteng, South Africa

Johannesburg Area, South Africa

General Knowledge of the business:The understanding of complex operations in regard to staff, technical over view and customer service. The implementation of Standard Operating Procedures from the training field to the marketing field. Company Knowledge: Understanding of Ster – Kinekor’s philosophy and framework. In-depth knowledge and understanding of relevant company policies, processes and procedures. Sound internal network. Knowledge of relevant IT systems. Understanding individual impact on the company’s bottom line.Skills:Strong People management skills. Conflict management skills. Sound business acumen. Strong analytical, problem solving, and conceptual skills. Strong interpersonal skills; ability to work well on cross-functional teams and foster team commitment to task.Behavioural:I am a Self-starter. Ability to work under pressure. Energetic, creative Thinker, results driven. Strong verbal and communication skills. Resourcefulness, resilience & drive. Problem solving and integrity.

Johannesburg Area, South Africa

I was part of a dynamic team of professionals, who were motivated by competition, achievement, activity, growth and autonomy. Sales and building lasting relations are innate, with a strongdesire to provide the client with what they need.Responsibilities include conducting financial needs analysis, giving financial advice to clients, maintaining and improving client relationship and marketing our unique product range.

Johannesburg Area, South Africa

My every day duties include meeting daily targets of the business. I maintain the ability to breakdown the targets into departments month by month concentrating on the both the fast and slow movement of stock. As a team leader I am proactive with the team in constructing better ways to achieve the business targets.The day to day management of the staff, to ensure they are properly groomed and are able to project a professional image to the customer. Ensure the staff is well versed on all additional services available to the customer. Ensure there is an effective handover process in place. As well as well staffed over peak periods. Maintain the store is neat and tidy appearance. Investigate stock loss and re- evaluate action plan. Ensure the staff execute the action plan a reap results. Envisage new methods to grow the business as well as the staff. Customer Service:In regard to customer service delivery the main objective is to provide world class ultimate shopping experience.Training and Development:I was chosen to participate in a 3 month retail management program supplied by Edgars. The course gives to better understand of the business strengths and weaknesses and ways to better the business. My profile includes the frequent analysis of competitor’s activities and promotions. I have the recently added the function of trainer to my CV. I have been given the opportunity to lead the training and development at the Edgars Training Academy (ERA).Presentation on the Credit and Financial Services of retail concepts applied.