I am a seasoned business excellence professional with extensive program management, project management, change management, operational line management, and professional advisory experience. My industry experience includes construction, energy utilities, supply chain, FMCG, manufacturing, mailing & document management, and software as a service (SaaS).I have led a wide mix of business transformation / improvement projects including business integrations, IT system implementations, digitisation, process automation, inventory optimisation, and people change management. These projects have delivered quantifiable financial benefits, increased employee and customer experience (CX), and key business risk mitigation, My line management experience varies from small teams of highly skilled professional services consultants to 100+ blue collar staff.Deep knowledge of the Australian energy transmission and distribution industry, within which I have 10 years’ experience specialising in business transformation / process architecture / operating model deployment & governance / continuous improvement delivery & capability uplift / and program & project program management Deep knowledge of Supply Chain – I have over 10 years’ experience providing leadership to organisations delivering Supply Chain services and those heavily-dependent upon their Supply Chains. I have delivered substantial business outcomes in both line management and external consultancy roles.Specialities: program management, project management, change management, continuous improvement management, operations management, professional services consulting, lean six sigma, ESG (Environment, Sustainability, & Governance), social procurement, team building, business process management, productivity improvement, customer journey mapping, process re-engineering, business analysis, digitisation, automation, technology selection, technology implementation, demand forecasting, inventory optimisation, and freight management.
Listed skills include Business Process Improvement, Business Analysis, Change Management, Sap, and 31 others.