Wayne Collins Email & Phone Number

Chattanooga, Tn, Us

Chattanooga, Tn, Us

Provide collaborative leadership and operational oversight to all adult day service and children’s education programs for Tennessee’s largest provider of services to people with intellectual and developmental disabilities.

Chattanooga, Tn, Us

• Oversee strategy, operations, and development in five adult service departments with supervision of more than 100 team members.• Responsibilities include oversight of all facility-based and support services, Personal Assistance, Adult Comprehensive Training and ECF/Choices Acute Care programs, plus all DBHDD-funded day and employment services in Georgia and all agency Transportation services.

Chattanooga, Tn, Us

• Lead a team of 18 professionals in developing integrated employment opportunities for more than 60 individuals with disabilities. Oversee development and individual engagement in employment opportunities in manufacturing and service industries in the greater Chattanooga area.

Jacksonville, Florida, Us

• Spearhead program and process implementation, organizational marketing and communications, and business development.• Develop and facilitate internal processes and support client partnerships in 22 states and the United Kingdom.

Chattanooga, Tn, Us

• Lead and develop strategic operations for Human Resources, Marketing/Communications, and Information Technology organizations, which involves overseeing five teams.• Partner with CEO and CFO in developing, implementing, and managing all operational programs relevant to budget, regulatory, federal/state/municipal compliance, and internal/external relationships.• Act as liaison for CEO to board of directors, executive team, and key community/partner stakeholders.• Create a consolidated and highly responsive HR organization through consistent onboarding and off boarding procedures, proactive and frequent employee communications, a formalized training and succession plan, and formal staffing processes.• Direct and analyze efficacy of performance management program and staff development initiatives.• Establish highly trusted and valued HR organization that proactively serves employees by building culture from the ground up using input from the team to identify core values.• Oversee all planning efforts for the five-year organizational technology support plan.• Led high-level volunteer committee and specialized volunteer groups.

Chattanooga, Tn, Us

• Developed an organizational-wide customer relationship management program, creating staff capacity, processes, technical platforms, communication, culture development and training, and data management.• Created vision and directed implementation of transformational marketing which drove ability to achieve highly successful fundraising campaigns, corporate partner expansion, and increased volunteer commitment.• Create concepts for advertising, collateral, social media, and publications with an annual budget of $70K.• Manage all activities related to external vendors for advertising, social media, publications, and website. • Recognized by United Way of America for best practices in integrated marketing/communication messaging and website design.• Directed all external communications as the spokesperson of the United Way, including: public relations, press releases, social media, website messaging, event planning, regional organization public persona, and corporate relationship communication strategies.• Leveraged more than $500K in pro-bono electronic and print media advertising annually, and increased local print media placements by 10% annually. In total, developed monetary and in-kind resources of nearly $1M.• Shepherded a major market research project to gather public opinion, analyze results, conduct focus groups, implement messaging strategies, and publish results.• Created content directly and providing writing expertise for a variety of channels.• Planned projects for editorial content, news assignments, event coverage, and more, including creating copy for ads, producing videos, and authoring scripts.

Chattanooga, Tn, Us

• Wrote/distributed press releases and obtained United Way coverage in print/electronic media.• Responsible for design of United Way marketing materials, newsletters, etc.• Organized and led formal training for United Way speaker bureau.• Developed, launched and maintained organization's websites • Responsible for writing and editing copy for media and publications, news releases, media relations and graphic design, brand management.• Coordination and execution lead for all United Way special events.

Chattanooga, Tn, Us

• Developed and implemented successful on-air/outdoor promotions and media campaigns for four radio stations.• Coordinated and marketed large festivals, concerts, and expositions, working with budgets of up to $50,000.• Enhanced stations' sound and image by developing creative promotional and commercial production copy.• Facilitated relationships between key clients, sales team and programming staff.• Coordinated media coverage of station events and acted as public/media liaison.• Created print advertising, POP and direct mail pieces, listener/client newsletters and multi-page event publications.• Twice-recognized by Billboard Magazine for excellence in radio promotion management.

Chattanooga, Tn, Us

• Hosted highly rated afternoon drive-time program.• Wrote and produced commercial and promotional announcements.• Coordinated and produced live and recorded newscasts.• Interacted personally with audience and clients daily, effectively addressing concerns/complaints, as needed.• Established organized public service announcement rotation system. Scripted and produced recorded PSAs.

Mba, Business Administration And Management, General

Bachelor Of Arts (B.A.), Communication, General