Experienced CRM (Marketing, Sales, Service) project manager / Architect /BA (lead over 5 CRM (Service Sales and Marketing) project as project manager) focus on Auto,Pharma, Manufacture industry;Over 10 years working experience in well-known MNC, including Capgemini, Oracle and HP, good at cooperating and working with colleagues from various cultures;Experienced CRM architect served for more than 10 projects (Marketing, Sales, Service), including over 5 projects for various industry leaders like ChangAn Auto, Dongfeng Trucks, Bei Jing-Hyundai Auto, Haier, Bank of China, Air China, Motorola, BMCC, Ping An; taking project manager, architecture lead roles in projects, and providing multi-dimensional and full degree CRM solution;Business consulting and high level architect experience in CRM, served for ChangAn Auto, Dongfeng Trucks, Huawei and Air China consulting project;Successful experience on leading global service process implementation and roll-out in Haier India, leading million level project implementation and leading sub-project of 10 million level project; working in different countries across different business units independently;Experienced on managing the internal resources and subcontractors;Experienced presales lead in delivery team, worked with sales account managers for business opportunities in solution area.