As an experienced training and operations director, I deliver proven results managing multimillion dollar organizations. I develop teams and high potential employees, administer P&L, prepare teams for grand openings, and turn financial losses into profitable operations. For numerous restaurants, I led teams to achieve best-in-class customer service, food safety, brand standards protection, and food and labor cost controls. My passion is teaching and leading people to be successful in the food service industry. A natural team builder, I’m inspired to see colleagues shine in their chosen careers. I have worked in training, quality control, and operations and excel at aligning cohesive teams. I am the point person for development struggles or systems execution; my collaborative leadership style evolved from a history of training.Some of my career highlights:• Hired, trained, and led a QSC, quality control assessment team to create the QSC and Food Safety program.• Built an energetic, quality team as Director of Operations for McDonald’s Franchise, which increased organizational sales by $5.1 million.• Managed and executed 13 restaurant grand openings.A professional, first and foremost, I am easy to work with and manage, hard-working, low-maintenance, and ego-free. I love a challenge and strive to contribute positive solutions. I am comfortable working with all levels of leadership and influencing up or down. Please connect with me if you share my enthusiasm for training, employee development, brand assessment, leadership, and optimizing success.Core Competencies:• Training and Development • Customer Service• Operational Execution• Team Building• Brand Standards Protection• Relationship Building • P&L Management• Process Improvement• Team Leadership