Wayne Gill Email & Phone Number

Redditch, Gb

Solihull

Britvic is a global soft drinks company with a portfolio of premium and much loved local brands sold in over 100 countries.As a Senior Technical Consultant within the IT Operations & Infrastructure Team, my role encompasses a broad range of responsibilities, including:- Deploying, upgrading, and managing Windows 11 & 10 client operating systems using technologies such as Autopilot and Intune.- Delivering projects to Britvic’s Office 365, AD, and Entra ID platforms.- Designing and implementing endpoint solutions such iOS baselines for Britvic’s mobile estate, kiosk solutions for PC & iOS devices and end user tools such as Copilot.- Executing Cyber Security Projects, including the implementation of Defender for Endpoint (EDR), Defender for Office, AppLocker, and endpoint security hardening.- Providing 3rd line support to internal support teams and directly to end users.- Supporting internal security teams during Cyber Security Incidents.- Working with partners to deliver quality solutions & support to Britvic's IT estate.

Telford, England, United Kingdom

Honeyframe Computer Services were a small IT company based in Telford. The company specialised in supplying computer equipment and solutions to small & mid-sized companies across the UK.In my IT Technical Support role, I was responsible for:- Providing pre-sales technical support to assist with bids and quotes for customers across the UK.- Configuring and installing software to customer requirements prior to delivery.- Providing post-delivery IT support.- Design and implementing of small-scale computer/IT solutions.- Delivering on-site hardware and software support.

Albrighton, England, United Kingdom

Press Computer Systems (PCS) provide computer software & hardware solutions to the publishing industry. In 1992. PCS decided to form a small PC sales & service division providing PC solutions to UK wide customers. I was recruited as a IT Support Engineer and was responsible for supporting the PC Division by providing the following:- Provision of pre and post sales PC Support- Pre & Post delivery configuration and software installation to customer requirements.- Management of the inhouse PC Sales network- Modular repairs to PC’s and Printers

Wolverhampton, England, United Kingdom

My role at Dentons developed to include the following responsibilities:- Provision of a PC Spares sales & advice service- Provision of Customer Service role which include pre and post sales PC Technical Support

Wolverhampton, England, United Kingdom

Dentons was a mid-sized IT company based in Wolverhampton, providing computer hardware, software, and support services to customers across the UK. I began my career there in the PC Maintenance department through a Youth Apprenticeship scheme before transitioning to a full-time role. My responsibilities included:- Administering PC service, which involved logging and tracking PC repairs through the maintenance department.- Providing on-site PC support and installation services.