State lead responsible for overseeing a diverse portfolio of projects.Helping organisations deliver on their mission critical priorities through business and technology transformation. Improving processes to deliver business value and managing corporate knowledge. Implementing technology for business optimisation with project success underpinned by business engagement.

Program Manager for a suite of organisation-wide transformation projects including:- Implementation of an aircrew training records management system- Implementation of an electronic flight bag to modernise the flight deck operations of aircraft including flight plans, aircraft takeoff and landing procedures, flight records and crew management- Implementation of an Electronic Manual management system for technical and operational manuals- Project Management for the update of the suite of Business Operational manuals to comply with CASA airline regulations

Managed a portfolio of restructure projects that included the redesign of course offerings, restructuring of staff roles and responsibilities and upgrading classroom audio visual equipment to provide state-wide video-conferencing and remote learning.Managed a infrastructure redevelopment project involving tendering and procurement of infrastructure and services from multiple vendors supplying on-premise and managed infrastructure.

Established and managed a consultancy business providing clients with management, design and implementation of business improvement and information management solutions.Led the implementation of the solution for DPTI Building Management used by the state’s Across Government Facilities Management providers to manage and report on minor and capital works activities to ensure compliance with legislated contractual requirements.Implemented a maintenance management system for AGL Torrens Island that provided controlled processes for infrastructure drawing management to ensure maintenance activities are undertaken in accordance with appropriate maintenance routines and regulatory obligations.

Senior Business Consultant responsible for providing project management, business analysis, training and implementation services to clients for their Corporate Business applications.Roles included:Principal Consultant for the Department of the Premier and Cabinet’s - Cabinet Submissions Project. - Managed the implementation of an across government solution for Cabinet Office submissions within the Department of the Premier & Cabinet. The solution included software, hardware and business process changes that removed security risks from manual handing and productivity improvements. Principal Consultant for the Cancer Council SA - Customer Relationship Management solution. - The solution is used to capture and store client information and conversations that is used to understand issues and define solutions to better assist staff in providing consultative strategies.Consultant & Project Manager for the Construction Industry Training Board - Training Registration and Levy Collection solution. - The solution enables the organisation to manage the collection of training levies and manage the accreditation of construction industry workers providing valuable data on the effectiveness of their training programs.Consultant for the Corporation of the City of Marion – Developed the KPI’s and personnel evaluation process for all Executive and Managerial roles within the organisation.Consultant for the Department of Health – Developed the tender criteria for the agencies Web Content Management system.

Roles at Alphawest included: Responsible for the management of the Business Solutions team in SA and managed the successful implementation of multiple projects.Principal Consultant, design and configuration services for the implementation of the Department of Transport, Energy & Infrastructure Enterprise Content Management SolutionConsultant/Analyst for the Sansom Institute for Research (UniSA) – Knowledge Management Solution for the Quality Use of Medicines and Pharmaceuticals Research Project in Veteran healthcare.Consultant/Analyst for the National Centre for Vocational Education & Research (NCVER) – Knowledge Management SolutionPrincipal Consultant, design and configuration services for the implementation of AGL Torrens Island Enterprise Content Management SolutionPrincipal Consultant for the Department of Transport, Energy & Infrastructure Business Process Management solutionBusiness Analyst and Solution Support for the Document Management solution for SAAB SystemsBusiness Analyst and Solution Support for the Document Management solution for CMAX (Clinical Research)Project management and business analysis for the implementation of a document imaging and workflow solution for LifePlan Financial ServicesBusiness analysis and solution design services for the implementation a business process management solution for the approval and production of licenses and leases for the SA Crown Lands DepartmentDesigned a disaster recovery strategy for Polyaire Air-conditioning.

Developed and maintained Agrilink’s internal operating systems and proceduresDeveloped staff induction programs, introduced Performance Objectives and conducted performance appraisalsDeveloped & conducted training courses in Australia, USA and South America for distributors and customersAssisted in the product design and development of a digital soil moisture monitoring deviceDesigned and established a national network of weather stations and soil moisture monitoring devices covering all major horticultural areas of Australia incorporating a national data bureau in Adelaide that provided real time information to growers through Agrilink’s eBusiness solution.Member of the management group that developed Agrilink from a start-up company to having more than 60 staff with offices in all mainland states of Australia, California and Florida.Delivered presentations to venture capitalists to assist in expansion of the company that resulted in the business being recognised as one of Australia’s fastest growing companies (#18 Deloitte Technology 2002 Fast 50).Managed the Training and HR department and was responsible for technical hardware and software training, sales training, agronomic training and personal development training.Responsibility for the HR activities including staff recruitment, performance measurement, staff training and mentoring.

Developed and conducted training courses for software and hardware products in South Africa and the USA for more than 100 distributor staff from USA, UK, Spain, South Africa, United Arab Emirates and NZ.Designed and implemented a customer support and maintenance programsDesigned, recommend and negotiated the purchase and implementation of ICT network hardware, desktop PC’s and software for the organisation.Managed and provided software and hardware support to distributors and customers for proprietary software and hardware products.Conducted Performance Measures training for staff and developed output measurement in the form of KPI’s for all job functions throughout the organisation.Development of manuals and procedures for products including software, hardware, installation and quick reference guides as well as internal procedure documentation.Provide marketing assistance to the Sales and Marketing Manager including development and organisation of marketing materials, displays and brochures.

ICT Manager with responsibility for systems and services in South Australia and Northern Territory for staff and agentsResponsible for the purchase and disposal of branch ICT equipment and consumables along with the disposal of branch fixed assetsLed the team responsible for the management and maintenance of mainframe and WAN systems across eight divisional offices in SA and NTDesigned, developed and managed the lease program for a pool of laptop and personal computers to agents in SA and NTDevelopment and delivery of training programs for new agents in the use of personal computers and the ICT systems available in divisional offices