Wayne Freeman Email & Phone Number

Calgary, Canada Area

• Drive strategic technology and organizational planning / execution in close collaboration with executives and managers to ensure alignment with and support of overall business objectives. • Prepare and administer department budget. • Lead 23-member staff, three team leads and outside contractors across five functional areas. • Oversee recruitment, hiring, professional development, and performance evaluation. • Cultivate productive relationships with vendors, suppliers, key stakeholders, and users.• Manage project plans, timelines, budgets / CBA, and expectations. • Manage cost negotiation and finalize contracts for hardware, software, and services.• Oversee department payables. • Hold responsibility for reviewing, assessing, and approving RFPs.

Calgary, Canada Area

Currently provide Cloud Hosted Services and SAAS Solutions to Small and Medium businesses. • Microsoft Exchange 2010 (SAAS)• Web Hosting (Standard and Cloud)• Customer Relationship Management (SAAS CRM)• Sharepoint Server (SAAS)• Office Communication Server (SAAS)• PC and Server Backup Solutions• Lync IM (SAAS)• Secure Offsite storage• Cloud SAAS solutions• Blackberry Enterprise Server• ActiveSync• Message Mirror

Calgary, Canada Area

• Managed team to maintain complete information / network security for international network • Mentored and trained team on policies, procedures, and security applications• Performed in-depth troubleshooting to diagnose and resolve security issues.• Built high-caliber team with diverse expertise• Researched and evaluated emerging technologies to advise on future purchases and implementations• Worked directly with senior management providing recommendations to support corporate strategy and security

Calgary, Canada Area

• Team Lead of the 7 member Network group in the Calgary Regional office. • Responsible for all infrastructure, network, security, and 7 remote locations.• Third tier support and problem resolution.• Network planning and implementation.• Prepared CBAs, estimated efficiency gains, and created decision matrices.• Interfaced regularly with cross-functional stakeholders and senior management.• On Help Desk for 6 months.• Systems Analyst for 7 Months.

Calgary, Canada Area

• Provided instruction in junior Economics including labs. • Provided technical support for Economics Department and learning lab.

Calgary, Canada Area

• Managed team of 15 professionals in the Retail Credit and Collections Department. • Completed out of policy lending requests from 55 branches, created regional Mutual fund policies and managed their implementation. • Provided credit and collections statistics to Senior Regional management. • Managed departmental budget of $2MM, external and internal billing, and all personnel related matters.