Wayne Kruger

Wayne Kruger Email and Phone Number

Senior Product Manager at Travelstart @
Wayne Kruger's Location
City of Cape Town, Western Cape, South Africa, South Africa
Wayne Kruger's Contact Details

Wayne Kruger personal email

n/a
About Wayne Kruger

Wayne has over 20 years of business experience including 5 years in finance and 15 years in operations and solution sales to C-level individuals in top companies in South Africa and the UK predominantly in the Business Process Outsourcing industry. He is a dynamic strategist who has been responsible for building and executing go-to-market initiatives. In his current position he is responsible for overseeing the operations and sales of a software company developing and selling travel procurement solutions to large organisations in South Africa. Under his watch they have leaned down operations and reduced cost while still consistently meeting quarterly sales targets and customer satisfaction ratings. He is also responsible for facilitating alignment and effective communication both within the sales team and other stakeholder as well as project management of the development teams.

Wayne Kruger's Current Company Details
Nexct

Nexct

Senior Product Manager at Travelstart
Wayne Kruger Work Experience Details
  • Nexct
    Senior Product Manager
    Nexct Aug 2018 - Present
    South Africa
    Nexct provides a technology platform designed for companies looking to place their travel on the leading edge of automation and convenience. Nexct provides an innovative African business travel platform that combines the latest technologies with unrivalled content across air and ground to help travellers and travel bookers with a seamless transparent travel experience.
  • Travellinck
    Chief Operating Officer
    Travellinck Oct 2014 - Aug 2018
    Travellinck is a dynamic software company dedicated to providing leading travel technology solutions. We are a leading provider of fast online 'end to end' corporate travel and expense management solution that allows the business travel managers to control travel expenditure from requisition through to reconciliation. In doing so we assist our customers save cost, enforce policy, streamlines processes and accurately report on and recon travel spend. With corporate travel being the second highest controllable cost, characterised by inefficiencies in the supply chain, TravelLinck provides an innovative solution with unrivalled benefits. TravelLinck provides technology, technical expertise and travel policy consulting services that enable corporates to gain control over their travel expenditure.
  • Inter-Active Technologies
    Head Of Sales & Product Development
    Inter-Active Technologies Jan 2014 - Sep 2014
    Inter-Active Technology is specialist customer experience enabler, providing various services and technologies to assist organisations better manage their customer interactions. As the Head of Sales & Product I have been responsible for not only developing the product mix but also in managing the sales team take our value proposition to market. My key deliverable is driving my sales team towards expected double digit quarterly and annual sales objectives. Motivating and influences, helping to remove obstacles and assisting in goal achievement. I am also responsible for facilitating alignment and effective communication both within the sales team and with other stakeholders
  • Aegis Outsourcing South Africa (Pty) Ltd
    Vice President & Head Of Business Development - Africa
    Aegis Outsourcing South Africa (Pty) Ltd Jul 2009 - Dec 2013
    Johannesburg Area, South Africa
    After CCN was bought from Aegis I continued in my role of business development, however broadening our value offering to include other forms of "voice" outsourcing including outbound sales and collections. We also offered a host of ‘professional services’ including benchmarking, business process mapping and re-engineering and consulting. During this period I closed a number of new clients including a large Telco that is today one of Aegis's largest clients. In 2013 I was promoted to head of business development and took over responsibility for the establishment of both annual and monthly sales budgets, developing annual sales quotas for each of the sales executives and the management of their individual pipelines. This includes providing quarterly updates, revisions and modifications to the plan along with reviewing employee personal performance against quotas.
  • Ccn Group (Pty) Ltd
    Head Of Business Development
    Ccn Group (Pty) Ltd May 2005 - Jun 2009
  • Glenrand Mib
    Md- Risk Financing
    Glenrand Mib Mar 1998 - Apr 2005
  • Cullinan Holdings
    Financial Manager
    Cullinan Holdings May 1997 - Aug 1999

Wayne Kruger Skills

Outsourcing Bpo Customer Experience Strategy Call Centers Contact Centers Management Change Management Team Management Customer Satisfaction Offshoring Vendor Management Service Delivery Business Process Improvement Business Strategy Call Center Performance Management Customer Retention Team Leadership Operations Management Crm Workforce Management Business Process Telemarketing Inbound Marketing Customer Relationship Management

Wayne Kruger Education Details

Frequently Asked Questions about Wayne Kruger

What company does Wayne Kruger work for?

Wayne Kruger works for Nexct

What is Wayne Kruger's role at the current company?

Wayne Kruger's current role is Senior Product Manager at Travelstart.

What is Wayne Kruger's email address?

Wayne Kruger's email address is wa****@****bal.com

What schools did Wayne Kruger attend?

Wayne Kruger attended Durham University, University Of The Witwatersrand, University Of Durham.

What skills is Wayne Kruger known for?

Wayne Kruger has skills like Outsourcing, Bpo, Customer Experience, Strategy, Call Centers, Contact Centers, Management, Change Management, Team Management, Customer Satisfaction, Offshoring, Vendor Management.

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