•Oversees the short-term study abroad program proposal, evaluation, and approval process. Supports faculty in the development, implementation, recruitment, and assessment of faculty-led programs.•Plans, develops, coordinates, and facilitates meetings and trainings for faculty leading study abroad, including the SAGE Certificate program. Creates and maintains faculty training materials.•Advises students on all aspects of study abroad and global learning experiences, including administrative and academic policies, application procedures, and scholarship opportunities.•Liaises with other departments and academic divisions in developing, administering, and coordinating resources and activities for students as needed.•Plans, develops, coordinates, and facilitates student orientations for study abroad programs. Creates and maintains pre-departure orientation materials. •Supports the department leadership in the design, implementation, and evaluation of program goals, services, policies, and procedures for the department.•Reviews, evaluates, and executes contractual agreements with study abroad program providers and outside vendors.•Develops and supports relationships with local and international organizations, including study abroad providers, study abroad consortiums, and partner institutions in support of the department’s strategic goals. •Develops a comprehensive marketing plan and materials to promote SAGE programs in print, web, email, social media and other formats. Writes and edits communication and marketing pieces for internal and external publication and maintains assigned websites.•Develops and administers assigned budgets. Submits funding requests for study abroad scholarships and ensures the proper distribution of funds. •Prepares periodic reports on program activities, progress, status, compliance, or other special reports for management or outside agencies.

• Provides assistance to the Campus Director of Advising in the integration of developmental advising that involves students, advisors and faculty.• Works in partnership with the Campus Director of Advising in hiring, supervising and training staff under a Developmental Advising Model.• Supervises and supports a staff of 13 Program and Academic Advisors, acting as a first point of contact for troubleshooting, student concerns, and guides. ongoing professional development of the staff.• In conjunction with the other Assistant Directors of Advising, managed the online Virtual Advising Center. • Supports the implementation of advising-related technology.• Initiates, plans and makes recommendations concerning advisor training to ensure improvement in student learning• Collaborates with Campus Director of Advising in the vision for the advising curriculum to include developmental advising approaches that will enhance the educational development of all students and lead to increased student completion.• Produces reports and data needed to support the evaluation and assessment of academic and career advising strategies.• Responsible for overseeing the weekly schedule for Osceola advising staff on campus and in the Virtual Advising Center to ensure student advising needs are being met.• Provides academic and career advising as needed.

Academic Advisor: August 2015 - Present• Ensures students are aware of additional resources available to them, be it tutoring, career services or other programs.• Provides developmental advising to students, including discussions of life and educational goals, educational planning, review of entry assessment information and course selection.• Provides students with in-depth college information and policy interpretation relavent to their academic progress.• Communicates information to students of diverse backgrounds, utilizing strategies to ensure all information that is conveyed is understood.• Facilitator for co-curricular activities related to the New Student Experience course (SLS1122) from the Spring 2014 semester to the current term.• Training in Career Advising.

Student Services Advisor: Nov 2012 - August 2015• Provided students with in-depth information about education policies and procedures, including Florida Residency, financial aid and academic advising. Ensures understanding of what is needed, as well as why.• Discussed academic and career goals with students, recommends coursework based on long and short term goals• Explained requirements for maintaining Academic Good Standing, and Financial Aid Satisfactory Academic Progress, ensures students understand long and short term effects of their status, and how their decisions can impact their status.• Received required admissions and financial aid documentation and ensures that it is input into Valencia’s system accurately.• Received cross-training within Academic Advising, and acted as the Answer Center liaison for Advising updates and training.• Assisted in set up for Valencia Graduation Ceremonies in 2013 and 2014.• Provided Assistance at the West Campus Answer Center during peak registration.

• Responsible for sales of hard goods, and providing expertise about winter living to a wide customer base, including many who have never experience winter.• Mounts, tunes, and services skis and snowboards.• Develops and maintains relationships with clients to establish repeat business.

• Responsible for the successful performance of the store, leading the staff during an assigned portion of the day with the goal of reaching all assigned metrics including customer conversion, sales goals and other key performance indicators.• Consistently met and exceeded metrics goals, often as the top performer on the management staff.• Aided in selecting and training staff for the visuals team, directly responsible for maintaining visuals standards.• Service specialist, able to assist any customer, regardless of any concerns or challenges the client may have.• Product knowledge specialist, based on a strong performance on keeping up with an ever-changing product line.• Trains new and current staff on changes to policies and standards as well as new product.

• Responsible for educational counseling of prospective students via telephone.• Met monthly enrollment expectations while operating in a compliant manner consistent with company code of conduct, state and accrediting body regulations, and the United States Department of Education.• Conducted interviews and evaluated prospective students based on his/her needs, desires, interests, qualifications, motivations, and commitments.• Facilitated interdepartmental communications between Admissions, Financial Aid, student Services, and Academics for the purpose of enhancing the Admissions Process and creating a positive team-oriented atmosphere.

• Main point of contact for online students in the Master of Fine Arts degree program.• Recommended courses for future terms, mapped out academic careers from entry into graduate school through graduation.• Kept students informed of academic progress and status, inclusive of Academic Warning, Probation and Suspension.• Liaison for over 200 students, and aided in any issues, from financial aid, to mediating disputes with instructors.• Responsible for keeping the students active and enrolled, which involved setting advising appointments and general problem-solving.• Consistently met or exceeded retention goals every term.

• Recruitment, selection, and training of employees (served as the primary trainer for new employees).• Performed custom installations of roof racks, and provided expert advice to clients of the specialty retailer.• Coordinator for the retailer’s presence at the annual Ski & Snow Sports Expo, and a key player in marketing events in the Greater Denver area.

• Responsible for the presentation and sales of the Car Rack department at this large ski supplier.• Departmental point of contact for merchandising and product knowledge.• Responsible for conducting training sessions for new employees.• Assisted Purchasing Department with ordering products for the department.