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Experienced Information Technology Professional with a proven record for identifying and applying appropriate process and tool enhancements to achieve business process improvements. Collaborative leader and team member with an unwavering job focus and work ethic. Strong interpersonal, written, and verbal communicator with ability to engage and solicit input from all stakeholders and deliver clear solution proposals.
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Digital Operations ManagerGeAtlanta, Ga, Us
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Digital Operations ManagerGe Jan 2022 - PresentAlpharetta, Georgia, United States -
Information Technology ConsultantFreelance Sep 2019 - Present
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Information Technology Service Management LeadGe Power & Water Jan 2014 - Jun 2019Atlanta, GaEstablished and enforced ServiceNow processes for Digital Engineering, to include: Change & Incident Management. Worked with the teams to ensure that they understood and adhered to the standards.• Led the discovery and execution of server decommissionings to reduce infrastructure costs.• Established a quarterly rhythm and a scorecard in order to monitor and improve the accuracy of the Digital Engineering configuration items (CIs) in ServiceNow.• Worked with the support teams to decommission PLM-related 141 physical and virtual servers, resulting in a cost savings of over $1M for Digital Engineering. -
Project ManagerGe Energy Nov 2009 - Dec 2013Atlanta, GaServed as a GE technical liaison & member of the Global Application Management & Services (GAMS) team who leads all aspects of Core applications ready to serve (RTS) operations for assigned businesses within the GE Energy Infrastructure.
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Program ManagerGe Energy Sep 2008 - Oct 2009Greater Atlanta AreaResponsible for overseeing the implementation, operation, and maintenance of all central applications and hardware that support the Monitoring & Diagnostics environment. Worked with the Global Application Management Service to reduce support costs through software upgrades and hardware modernization. Participated in several Six Sigma LEAN workouts in order to identify areas for reducing time required to restore communications from the customer's power plant site to the GE network within the time specified in the customer's service level agreement (SLA) or less.
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Information Security LeadGe Energy Jul 2004 - Sep 2008Atlanta, Ga*Worked with Power Plant customers and internal customers to define network and data security requirements between GE and site onsite monitor. *Provided network guidance to operations team for upcoming designs. *Program Management: Drove project execution with GE Energy IT and Security team to implement customers' requirements in a timely manner. *Drove data security standard for onsite monitors or any other GE equipment located at Power Plants around the world with different network technology. *Integrated with GE Energy Information Technology Team to ensure operation center's compliance to overall GE security standards. *Served as the central point of contact for the operations center on network/security inquiries. *Worked with cross functional teams to improve quality of network connection from site to Atlanta, GA.
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It DirectorPmsi/Provant Jun 2000 - Jun 2004Atlanta, GaManaged the information technology processes for 22 stateside offices and 1400 users, to include network administration, systems support, telecom support, and third party application support. Participated in the evaluation, selection, budgeting, procurement and incorporation of new technologies.
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Project Advisor SpecialistCoca-Cola Enterprises Dec 1998 - Jun 2000Supported all IS members and end-users in project related activities. Coordinated efforts to establish, document, communicate, and promote project policies, procedures, guidelines, standards, tool usage, and skills enhancement programs. Assisted in defining and refining repeatable project processes. Acted as a mentor to Project Leads, Managers, and Directors. -
Project ManagerRenaissance Worldwide Jul 1998 - Dec 1998Responsible for the deployment of 18,000 PCs and file servers and network infrastructure upgrades in over 120 locations in the state of Florida in support of the SunTrust PC Replacement Project. Managed 11 project (rollout) managers in the deployment effort. Responsibilities included working directly with the rollout managers and end users to ensure each deployment was planned and executed with minimal interference to the end user. Responsibilities also included all logistical aspects of deployments. Utilized standard project management methods and MS Project 98 for tracking, evaluation and reporting.
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Consultant/Information Services ManagerComms People Feb 1998 - May 1998Greater Atlanta AreaManaged all Information Technology processes, to include the design, implementation, and operation of PC-LAN systems for a systems integration client. Supervised 4 support personnel that provided LAN, telecommunications, and desktop services and web hosting services for the company’s external customers.
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Local Area Network ManagerFederal Reserve Bank Of Atlanta Feb 1997 - Jan 1998Greater Atlanta AreaSupervised 7 network administrators that provided LAN and WAN services to the Sixth Federal Reserve Bank District. Managed the design, implementation, and operation of PC-LAN systems, in compliance with security policies, while maintaining an availability rating of at least 99%. -
Programmer/AnalystFederal Reserve Bank Of Atlanta Mar 1994 - Jan 1997Greater Atlanta AreaSupported 180 PC desktop systems, and 5 file servers (3 Novell & 2 OS/2) in a LAN environment. Provided users and support personnel with troubleshooting and training assistance. Provided systems administration support for the Checks Processing Department’s client/server adjustments application. Supervised and trained one support analyst. Implemented an information security training and awareness program for virus detection, eradication, and prevention. Installed Lotus cc:Mail for 120 desktop computers in a 6 month time period and provided training to the user community within the Atlanta office. Managed and implemented the project to implement hardware and software to support the district headquarters’ Protection Services Badging Identification initiative. The project was completed on time and under budget.
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Communications-Electronics OfficerUs Army Sep 1987 - Oct 1993Supervised 23 personnel and maintained 4 communications assemblages with a total dollar value in excess of 5 million dollars. Deployed a highly trained communications platoon to southwest Asia. Maintained a communications system reliability rate of 98% and an equipment readiness status of 95% during Operations Desert Shield and Operation Storm. Trained over 600 active, reserve component and international officers at the Army Computer Science School in computer-related instruction to include MS-DOS, DBASE, and UNIX. Maintained over $250,000 of hardware. Established a training curriculum for UNIX instruction, which served over 1000 soldiers per year.
Wayne Lockhart Skills
Wayne Lockhart Education Details
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Computer Science
Frequently Asked Questions about Wayne Lockhart
What company does Wayne Lockhart work for?
Wayne Lockhart works for Ge
What is Wayne Lockhart's role at the current company?
Wayne Lockhart's current role is Digital Operations Manager.
What is Wayne Lockhart's email address?
Wayne Lockhart's email address is wa****@****att.net
What is Wayne Lockhart's direct phone number?
Wayne Lockhart's direct phone number is +173246*****
What schools did Wayne Lockhart attend?
Wayne Lockhart attended University Of North Georgia.
What are some of Wayne Lockhart's interests?
Wayne Lockhart has interest in Photograph, Collecting, Collecting Antiques, Exercise, Investing, Outdoors, Electronics, Home Improvement, Dogs, Reading.
What skills is Wayne Lockhart known for?
Wayne Lockhart has skills like Program Management, Pmp, System Administration, Agile Methodologies, Security, Project Management, Hardware, Management, Information Security, Troubleshooting, Training, Vendor Management.
Who are Wayne Lockhart's colleagues?
Wayne Lockhart's colleagues are Kal Amraoui, Elodie Chéret, Guillaume Lebrun, Gwenaëlle Joly, Greg Villalobos, Cuco Sanchez, Ophélia Charini.
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Wayne L.
Experienced Enterprise Software Support And Knowledge Management Leader.“Ibm Should Clone Wayne Lockhart... Not Sure That Wayne’S Support Can Be Improved Upon.” -- Actual Customer Nps Survey Feedback.Scottsdale, Az4us.ibm.com, ibm.com, gmail.com, verato.com -
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Wayne Lockhart
Westborough, Ma2aspect.com, dorway.net1 (978) 2XXXXXXX
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