Wayne Rogers Email & Phone Number

Bronx, New York, United States

Key Skills: Staff Supervision, Program Compliance, Performance Monitoring, Housing Program Management, Reporting, Incident Management, Staff Development, Strategic Planning, External Collaboration, Leadership Responsible for overseeing a team of social services staff, ensuring program compliance, and meeting housing and service delivery goals. Key duties include supervising the Director of Social Services, Administrative Assistant, and Housing Specialist; ensuring programs operate in compliance with policies and meet performance targets; preparing monthly internal and external reports; managing incident reporting; and addressing client needs through regular staff meetings. Also involved in staffing decisions, such as hiring, promotions, and disciplinary actions, while providing ongoing supervision and support to staff. Monitors program performance against benchmarks, represents the agency at external meetings, and participates in committees to contribute to program development. Performs additional tasks as assigned.

Bronx, New York, United States

**Key Skills**: Case Management, Program Leadership, Staff Supervision, Crisis Intervention, Community Partnerships, Compliance, Data Management, Strategic Planning, Performance Monitoring.**Director of Social Services** Led and managed social service programs, ensuring high-quality case management and client-centered services. Oversaw intake processes and assessments, optimized case management systems, and supervised staff to ensure effective service delivery. Maintained compliance with documentation standards, monitored performance, and provided crisis intervention when needed. Built strong community partnerships and represented the agency at external events. Provided ongoing support and supervision to staff, ensuring continuous improvement in service delivery. Maintained 24-hour on-call availability to address urgent client needs.

United States

Supervise Operational Staff of sixteen (16) consisting of Shift Supervisors, Drivers, Kitchen Staff, Residential Aides and Maintenance Department.Assist with the development of new shelter sites in regards to staffing and adhering to Shelter protocolsSupport new staff members as they learn the mandated protocols as it relates to new shelters operations