Lowe’s is one of the largest retailers in the world, headquartered in Mooresville, N.C. They service over 18 million customers weekly with $72.1 billion in sales. Lowe’s delivers the right home improvement projects with the best service and value across every channel and community they serve.Awarded “Bronze Star Award” by Regional Manager for providing outstanding service to our customers.Awarded 2023 District Store of the YearSelected to lead Plumbing Department reset, completed 69 bays in 10 days error free, given Red Service Star Award for going above and beyond for a great jobAppointed as Department Safety Coordinator. The Merchandising Department has gone 560 days accident free.Interpret Lowe’s Planograms and Manufacturer’s instructions to reset, assemble fixtures and displays. Photos are submitted to manufacturers to verify quality.Ensure signage, pricing information and displays are accurate so that merchandise is easily located.Operate handheld Android Zebra computer devise to locate and check inventory of products.Assist Red Vest Customer Service Agents in a friendly and professional manner in helping with the needs of the customer.

An Advisory firm, providing leadership with cutting-edge thinking and proven processes for eliminating of all forms of waste, so Client organizations can increase their margins and offer more value-added activities.The firm grew out of the financial and operational challenges that emerged from the economic downturn. LCC partners with senior executives of manufacturing clients - big and small - to provide repeatable cost-reduction and performance-enhancing processes and leadership necessary to drive profitability. We draw on 30+ years of P&L responsibility to reverse negative trends, create efficiencies and implement repeatable systems that ensure sustainable, profit growth, across multiple industries.The FADES Solution:• FOCUS – The goal of this phase is to select the one problem we will focus on during the process. We employ Nominal Group Techniques, Pareto Principles (Address issues on the left side of the Pareto chart) in the selection of the one problem we will address.• ANALYZE – Use data to learn more about the problem. We introduce the use of the Fish Bone diagram and Flow Charts to determine the most influential factors regarding the issues at hand. (Six Sigma tools may be added here; Statistical Sampling, SIPOC)• DEVELOP – Develop a solution to the problem. Create a project implementation plan. (Lean tools maybe added here; SMED)• EXECUTE – Gain organizational commitment to our plan, execute the plan and monitor impact, adjust as needed• SUSTAIN – Ensure we install a disciplined, repeatable process – usable at allLevels of OPERATIONAL leadership - to sustain the “LCC Process” in the current year, and years beyond.Sample Engagements: (Examples of FADES Solution in the PROJECTS section]♦ CBA | Recruited by owner to build a state-of- the art plant. ♦ Merkle | Recruited to turnaround and improve processes that directly impacted gross margin of the plant

Consulting for Quality Park, a Cenveo Company A leading global provider of print and related resources, offering world-class solutions in the area of envelopes, custom labels, speciality packaging, commercial print, published solutions and business documents.Recruited to improve the Quality Park plant, the leading Tyvek Envelope plant in Cenveo's Network. Serving as Plant Manager I supervised (7) direct reports and 80 indirect for a 5 day, three shift, responsible for the manufacturing of all USPS Priority Mail Envelopes

Consulting for CBA IndustriesCBA Insert Systems is a privately owned distributor of advertising inserts trading under their brand “Market Place”. CBA inserts are delivered via private to over 2 MM households each week in Brooklyn, Queens and Staten Island.Recruited to install a new state of the art inserting/distribution center ($4,5 MM) investment, Supervised (5) Direct reports, (80) Indirects. Full responsibility for design and construction of the entire operation from site construction to start up to ribbon cutting. Transformed a manual operation into a semi-automated process with a 1 year ROI

An event design organization well established with $13 M in sales, keen on personal service. Design Foundry is responsible for 20 out of the top 100 events surveyed by Bizbash in 2017. Our clients include: CNN, The White House, ESPN, Citi, A&E, Facebook Googles and others.Hired by the CEO to bring a non-theater manager into the organization to impart manufacturing knowledge and techniques to an entrepreneurial organization. Lowered the cost per piece by 31%Saved $107K annually by converting weekly rental truck agreements to three year lease contracts. Generated $3,500 year one savings by purchasing drape hardware to offset reoccurring rental costs.Instituted organization's first Process Improvement and Safety Programs, reduced discrepancies by 77%

Consulting for Merkle Response Management GroupMerkle Response is one of the largest full-service remittance processing companies in the United States. The Hagerstown location processes 40+ million transactions with an extensive (and prominent) client base of non-profit organizations and government agencies. Merkle is one of the few ISO 9001-2008 and SAS 70 Certified manufacturers – a real competitive advantage.Recruited to turnaround and improve processes that directly impacted gross margin of the plant. Managed 2 direct and 450 Indirect reports across the Mail Processing, Commercial, Fulfillment, Call Center, Exception Services and Data Entry departments.

Provided multi-site operational leadership for a fully integrated direct marketing solutions company with $100M+ in annual revenue. Controlled two facilities that house pre-press, pressroom, laser, bindery, lettershop, maintenance, mailing, and co-mingling operations. Accountable for a $5M capital budget and the development and implementation of strategic initiatives surrounding quality management systems, environmental policy/recycling, production, safety, compliance, postal logistics, engineering, master scheduling, performance metrics, and formal documentation and reporting.Managed a mail volume of 120mm pieces for major accounts including, but not limited to, Capital One, American Express, Bank of America, Chase, etc. Led nine direct reports and 700 indirect associates across three shifts on a 24/7 basis.

Recruited to lead start-up operations for a direct mail organization with 60 employees and $8.3M in sales. Held bottom-line accountability for operational efforts surrounding facilities, mailing, fulfillment, lettershop, bindery, laser, pressroom, data processing, customer service, and scheduling. Developed and implemented all operational processes, policies, and procedures. Established a formal employee performance review process to align performance metrics with corporate goals.

Directed engineering, maintenance, facilities, and mailing services for the east operations of the seventh largest printer in North America boasting more than $1.5 billion in annual revenue. Led daily mailing operations and supervised $5M in lettershop assets.● Saved $1.5mm by consolidating under one roof operations that were spread out into 7 sities.

Responsible for formulating the corporation’s manufacturing strategic direction and procuring and implementing all of the related technology. Directed all field operations process improvement efforts (19 Plants). Fiscally responsible for operations $10mm capital budget and approximately $150mm in fixed manufacturing assets. Responsibilities included the operational design and start-up of all new facilities. Supported all operations R&D projects & initiatives. Reported directly to the President of Operations.● Tripled machinery productivity by designing and launching an industry changing new technology● Designed ADVO’s state of the art Hartford, CT./showplace facility, ● Led “build to suit” projects in UT, DE, MI, FL, and GA. Managed all major operations equipment purchases and negotiated all terms and pricing. ● Delivered operational start up of ADVO’s Joint Operating Agreement between the Denver Post and Rocky Mountain News. ● Established and implemented process improvements via SMED, Deming and visual factory techniques, created operation’s “Process Improvement Workbook”.

Webcraft Technologies (Currently Quad Direct)Reported to Director of Manufacturing Direct Mail Division. (90 employees, $4.6mm budget). Responsible for all mail operations for divisions’ inline press production and post press activities. Accountable for all press production supply chain activities and implemented post press operations Manager of Mailing and Direct Mail Production/Scheduling, North Brunswick, NJ (1981-1987)Production/Customer Service Representative (1978-1981)