Manager ♦ Business Developer ♦ Strategic Leader ♦ Change Manager ♦ Project Manager ♦ Operations
Waykat Computer Services
Melbourne, Australia
A thriving information technology business which offered a variety of professional advice and services including secure webpage design and cloud computing, corporate server and workstation installation, service and integration, IT maintenance, large scale networking and telecommunications integration as well as high end hardware and software sales, service and upgrades to diverse business, corporate and government entities.To ensure ongoing company success and growth, I continuously… Show more A thriving information technology business which offered a variety of professional advice and services including secure webpage design and cloud computing, corporate server and workstation installation, service and integration, IT maintenance, large scale networking and telecommunications integration as well as high end hardware and software sales, service and upgrades to diverse business, corporate and government entities.To ensure ongoing company success and growth, I continuously identified and harnessed business development opportunities whilst focusing on improving business processes, increasing operational efficiency and strengthening employee engagement. I further enhanced business diversity and profits by offering a broad range of products and services which increased the company’s revenue by 83% within a 12 month period. ● Commercial insight and forecasting● Business planning● Business development and management● Innovative service solution creation and response● Company diversity and revenue growth ● Change management and leadership● Performance management and improvement● Troubleshooting and issue resolution● Policy and procedure creation and development● End to end process solutions● Continuous business improvement● Operational efficiency improvement● Risk analysis and crisis management● Stakeholder relations● Client services management● Customer service excellence● Project plan creation and execution● Strategic planning, advice and leadership● Finance and budget management ● Staff recruitment and induction● People management● Employee engagement, development and mentoring● Industrial Relations dispute resolution● ATO and ASIC legislative compliance● Supplier procurement● Contract negotiation and management● Data management● Report writing● Technical knowledge and application Show less