Wayne Rainey Email & Phone Number

Memphis, Tn, Us

Memphis, Tn, Us

Memphis, Tennessee, Us

• Served as the Subject Matter Expert for the company’s SAP Data Archiving solution.• Oversaw the functionality of over 25 archiving objects in Test and Production systems, comprising Sybase IQ and Unix archiving objects, through system upgrades and the annual Technical Release upgrade cycle.• Led and coordinated the DEA team’s testing and go-live efforts during SAP Technical Release upgrades.• Coordinated testing and implementation of multiple archiving objects, including Purchasing Documents, Material Ledger Documents, Shipments, and Sales Agreements.

Memphis, Tennessee, Us

• Successfully provided Analysis, Setup, Testing, and planned and managed the Go-Live phases during EDI implementations for three of International Paper’s Industrial Packaging customers, which encompassed a scope of 94 container plants, via a variety of communication channels, including AS2, VAN, and FTP.• Assigned as the primary BIM providing ongoing service and support for ten of IP’s IPG customers, to include Walmart, Tyson Foods, and Pepsi.

Memphis, Tennessee, Us

• Consulted with customers regarding Windows Server system requirements and specifications.• Successfully processed commissions and decommissions for over 80 servers at the Southwind Data Center.• Coordinated the construction of a parent SharePoint site and various sub sites in order to have online collaboration for team members in related Windows Systems groups.

Memphis, Tennessee, Us

• Redesigned the Managed Print Services customer-facing SharePoint site, providing for a global resource for managed printer needs.• Communicated with over 400 personnel across locations in the United States in order to assign and track participation for an online Managed Print Services learning module.• Assisted customers on device troubleshooting, toner ordering, and general questions about the Managed Print Program at International Paper.• Provided refresher training to over 250 personnel from International Paper’s sites designated as Managed Print across four time zones in the United States using Live Meeting web conferences.

"My mission is to EMPOWER students with the ABILITY and UNDERSTANDING of the University's technology resources." I helped students with: locating tutoring resources, online course navigation, software and hardware recommendations, and much more. In addition, I maintained a Technology Blog for Senior Classmen that provided regular updates on the services umTech ITS provided.

"Our goal is to provide an environment for student assistants where they can learn technical as well as client service skills so they can effectively assist our clients and at the same time gain valuable experience that can benefit them in the future."• Collaborated with full-time staff in carrying out the support functions of Client Support Services. • Monitored computer labs, staffed the ITS and ROCC Helpdesks, and answered service requests.

Memphis, Tennessee, Us

As an IT Intern for Delivery Services, I worked with the Client Service and Process Management team in IT Solutions & Services. I assisted with objectives and provided input for projects, tasks, and processes.During my internship I developed an Excel macro significantly reducing the process time (by months) for the Emergency Notification System annual update.

Phoenix, Arizona, Us

Provided route sequencing and location quality status updates to ensure clients were properly serviced.• Discovered over seventy safety warnings on routes, which included blind corners, overhanging obstacles, and inconvenient container locations.• For the Germantown automation project, provided cross-reference checks of over 600 back-door stops to maintain data integrity.

Arlington, Virginia, Us

I worked my way up the ranks, starting as a Private (E1), and eventually ending up as a Sergeant (E5), with my own Soldiers that I was responsible for. • I completed three year-long tours to Iraq, having returned unscathed, along with my fellow Soldiers, each with the mission accomplished. • I assisted in providing proper calculations in determining the direction and angles for cannon and other indirect fire systems in training and in battle. • Along with my military occupational specialty, I was involved with helping restructure the country of Iraq after the fall of Saddam Hussein's regime; my contributions in this regard include: performing observation point watch, driving in highway and neighborhood patrols, and performing cordon knocks and searches. • I had the unique opportunity to display how a Fire Direction Center operates when I went to West Point, NY, alongside a hand-selected team, so that aspiring cadets may make an informed decision when deciding to join the Field Artillery branch of the U.S. Army. • I also had an opportunity, as a combat-hardened Sergeant that already had two tours to Iraq, to provide insight to units that were getting ready to deploy to the Middle East, when I served as an Observer Controller at the National Training Center in Fort Irwin, California.

• Briefed daily updates, statuses, and findings of a large organization’s (over 600 people) vital wartime equipment to the commanding staff of the company.• Trained four direct reports in proper operations of implementing 332 significant activity reports accurately, using Command and Control hardware and software systems (to include the CPOF (Command Post of the Future)), while combat deployed.• Maintained and was accountable for over $1,000,000 worth of equipment.

• Displayed mental toughness and necessary endurance by working 18-hour shifts during combat, ensuring responsive operations were maintained.• Served as the personal driver for the commander, which resulted in 100% combat mission success for over 100 vehicle patrols. Awarded the coveted Driver’s Badge for exceptional driving.• Efficient in operating the Advanced Field Artillery Tactical Data Systems software to process gun data, which enabled in the successful processing of over 1000 rounds of High Explosives ammunition during combat operations.

• Successfully worked all days scheduled.• Trained over five incoming staff members.• Ensured proper preparation of restaurant food, to include frozen deserts and an assortment of entrees.

• Insured the proper processing of meal orders to restaurant patrons.

Bloomington, Minnesota, Us

• Successfully greeted and received the orders of restaurant customers.• Prepared beverages and cold food for guests.

Master Of Science, Information Systems

Bachelor Of Business Administration (B.B.A.), Management Information Systems (Mis)

Graduate Certificate, Business Information Assurance (Bia)

Associate Of Arts (A.A.), General Studies

General Studies

General Studies

Education record

General Studies

High School Diploma