Wayne Benjamin Email & Phone Number

Gaithersburg, Maryland, United States

Waterloo, On, Ca

Selling and delivering Enterprise Content Management On-Premises and Cloud solutions based on OpenText technologies and products. Providing architectural assessments, project strategy, migration, and upgrades through implementation, integration, and configuration. Portfolio includes Consulting, Managed, Learning, Document Capture, Security, Digital Experience Management, and FasTrak Packaged Services. √Exceeded quota by 172%.√Recipient of 2024 OpenText Navigators High Five Award.

Delivered advisory, sales, business development, customer success, partnership, alliances, operational, financial, contractual, and legal consulting services to Emerging, Mid-Market, and Fortune 500 retail, insurance, healthcare, and logistics companies. Conducted sales forecasts, territory planning, demand generation, deal strategy, and trend analysis. Provided comprehensive and integrated suite of solutions strategies for Oracle/NetSuite; Amazon Web Services; Microsoft Azure; Salesforce Customer 360; and Google Cloud ERP, EPM, HCM, CRM, on premise and cloud technologies and applications. √Provided sales strategy to win $1.4M JDEdwards staff augmentation contract for Anne Arundel County, MD.√Provided sales strategy to win $900K SaaS contract at AmeriLife Group to implement Oracle ERP Cloud Financials and HCM. √Provided data crunching and migration applications services for DHS U.S. Customs and Border Protection contract.√Provided data integration assessment for DoD Air Mobility Command contract to help manage data and distribution processing.√Provided trend analysis for Department of Treasury Internal Revenue Service RFP.√Provided In Memory Data Grid Customer Success management to Hazelcast resulting in 96% Customer retention.√Delivered document review and sales strategy to Carnival Cruise Line to optimize their existing Oracle Enterprise License Agreement to coordinate Vendor Oversight and Brands Assessment resulting in $1.2M savings.√Delivered strategic business planning and growth consulting services to LP3 resulting in 17% savings.√Delivered document review, discount, migration, and negotiation strategies to Conduent resulting in 12% savings on their existing Oracle Enterprise License Agreement.

Paris, France, Fr

Delivered transformational consumer product, retail, and distribution solutions based on Oracle, NetSuite, and JD Edwards technologies and applications. Built and maintained Oracle Service Line pipeline. Introduced Oracle, NetSuite, and JD Edwards sales, customer success, and support professionals to Capgemini sales professionals to build cadence around key activities, accounts, and programs.√ Won $1.4M proposal to Williams Sonoma for implementation of their ERP Lawson application to Oracle ERP Cloud Financials and Procurement, including AP/AR, GL, Billing, Tax, Asset and Cash Management, and Purchasing.√ Sold $1.3M proposal to Lozier for implementation and customization of Oracle’s E Business Suite Warehouse Management System; created and won $1.0M proposal for Lozier’s Oracle E-Business Suite Upgrade from 12.1.3 to 12.2.6.√ Sold $900K proposal to Grupo Bimbo to help improve its supply chain visibility and analytical capabilities by transforming their planning and fulfillment operation.√ Sold $450K proposal to Coldwater Creek for implementation of Oracle ERP Cloud Financials for Accounts Payable and General Ledger.

Austin, Texas, Us

Ownership across all contracts, issues, operations, renewals, & expansions for Hilton Worldwide, Hudson’s Bay Company, & Travelport. Handled escalations, issues, & opportunities for the following Cloud applications: ERP, HCM, EPM, SCM, Sales, Service, CPQ, Marketing, & Incentive Comp.√Exceeded quota of $16M by 175% resulting in $28M in new Cloud revenue.√Worked with Cloud HCM License sales to draft & close $15.4M contract for Hilton Worldwide for HCM Global Transformation Project that is integrated with Cloud ERP.√Partnered with Cloud EPM License Sales to draft and close $5.6M contract for Hilton Worldwide for EPM Property Financial System project that is integrated with Cloud ERP.√Coordinated with Marketing Cloud License sales to draft & close $1.1M contract for Hudson Bay Company to integrate information from cross-channel, content & social marketing with data management to deliver personalized customer experience. √Migrated & expanded Travelport’s 998 users from CRMOD to Engagement Cloud resulting in a 16% increase in Customer’s sales force productivity.√Retained 100% of existing subscription revenue.√Improved Hilton Worldwide & Hudson’s Bay Company user success and adoption by 95%.√Single point of leadership across all customer management activities & worked to maintain & expand existing contract base opportunities in meeting & exceeding Customer’s business goals.√Leveraged business intelligence & analytics to identify predicative indicators of churn & took mitigating actions to prevent it.√Led roadmap, on-boarding, adoption, retention, operations reviews, quarterly business reviews & migration planning sessions with Customer senior management to maximize Customer’s investment.√Retained & expanded the Customer’s knowledge & footprint by creating customer journey map to track milestones & measure progress.√Optimized Customer’s Oracle Cloud SaaS portfolio by being proactive & sharing best practices.

Austin, Texas, Us

Spearheaded HP Enterprise Services and Citigroup, including managing all contracts, inquiries, issues, and operations on behalf of Oracle Support. Partnered with HP Enterprise Services to improve their Customers’ operation efficiency, drive cost reduction, consolidate vendors, realign management, and support integrated business operation activities.√ Grew HP Enterprise Services’ Annual Support contract from $79M to $96M for additional support services through effective management of all contracts, issues, and operations for HP Enterprise Services on behalf of Oracle Support.√ Increased Citigroup’s Annual Support contract from $70M to $78M for additional support services; raised Citigroup’s overall customer satisfaction by 6.9% on Global Relationship Survey through regular interaction with entire account team.√ Increased Fannie Mae’s Annual Support contract from $10M to $12M for additional support services through effective management of all contracts, issues, and operations for Fannie Mae support services.√ Recipient of (2) Spot Bonus Awards for outstanding effort and time invested in assisting Citigroup through their successful Procurement to Pay Web Center Imaging Go Live as well as for excellent effort and results achieved at Oracle Open World.√ Delivered Proactive guidance and drove support automation to mitigate risk and reduce cost of ownership throughout Customer's Information Technology operations to ensure that Customer used available tools and processes.

Austin, Texas, Us

Directly managed a team of 14 Client Partners and 5 Key Account Directors to ensure customers derived the optimum benefit from Oracle’s retail products, services, and support. Built and enhanced value-based relationships with senior customer executives to drive awareness and need for retail solutions. Sole contributor for all new and existing Latin American customer accounts. √ Exceeded $90M quota by 124% resulting in $112M in new revenue.√ Member of 2007 & 2008 Club Excellence for outstanding sales performance. √ Sold $8M Merchandise Operations Management and services contract to Lojas Riachuelo in Sao Paulo, Brazil.√ Sold $3.6M contract to Royal Ahold for Replenishment Optimization and Merchandise Financial Planning.√ Sold $2.8M contract to Cencosud SA in Santiago, Chile for Demand Forecasting, Assortment Planning, and Price Optimization.√ Sold $2.2M Master Data Management contract to The Pep Boys.√ Sold $2.1M contract to Waldo's Dolar Mart de Mexico for Price Management, Retail Allocation, and Sales Audit.√ Reduced number of customers being managed by Critical Accounts by 98%, and increased Customer Reference-ability by 48% and Customer Support retention by 47% from 2006.

Austin, Texas, Us

Presided over and managed a team of 2 Senior Directors, 4 Regional Managers, and 28 Consultants responsible for all activities encompassing the Army, Air Force, Navy, Marine Corps, and Military Healthcare Services Managed portfolio. Facilitated implementation of robust, scalable, and high performing IT packaged solutions to support the DoD to achieve its force objectives.√ Exceeded $37M quota by 105% resulting in $39M, while rebuilding a declining group suffering from insignificant pipeline, poor delivery implementations, morale issues, and attrition of sales and delivery personnel. √ Sold $15M catalog of discounted services contract to Army PEO EIS CHESS for Enterprise Consolidated Buy to allow Army to deploy Oracle services globally.√ Sold $5.2M services contract to Gunter AFB for J2EE, Architecture, and DBA support.√ Sold $4.3M services contract to LetterKenny Army Depot to support their wireless scanner technology utilization.√ Sold $3.4M services contract to Hill AFB for J2EE, Architecture, and DBA support.√ Sold $2.2M architecture support subcontract to Lockheed Martin for Air Force Global Combat Support System.

Austin, Texas, Us

Built strategic partnerships with the big five consulting companies with respect to winning new business from Fortune 500 corporations. Developed and sold Data Warehousing, Electronic Commerce, and Custom Architecture projects to major accounts within the Mid-Atlantic region, as well as licenses for Oracle Applications and Database Products.√ Exceeded $12M quota by 133% resulting in $16M in new revenue by cultivating key strategic relationships with big five consulting companies. √ Member of 1999 Club Excellence for outstanding sales performance. √ Sold $4.8M services contract to Drug Emporium.√ Won $3M multi-organizational and Release 11 contract to NCR Corporation.√ Sold $2.3M data warehousing services contract to Drug Emporium. √ Sold $2.1M data warehousing contract to Marriott Marketplace.√ Sold $500K data warehousing contract to Proctor & Gamble.

Austin, Texas, Us

Supported development and deployment of Oracle Learning Architecture (OLA) with corporate information technology companies, Higher education, primary and secondary educational learning institutions, content and service providers to render Interactive multimedia education across the Internet and Intranets. √ Exceeded $20M quota by 110% resulting in $22M in new revenue.√ Member of 1998 Club Excellence for outstanding sales performance.√ Created and sold $2.4M OLA services contract with the Singapore Ministry of Education.√ Developed Oracle Education position in conjunction with $1.3B licenses and services proposal for Singapore One procurement.√ Closed $16M services and education contract with Oracle Argentina for YPF Corporation in Buenos Aires, Argentina.√ Built Oracle Learning Architecture (OLA) beta product pilots for Technikon University in South Africa, Hungary, and Germany.

Austin, Texas, Us

Drove Worldwide Consulting initiatives that were designed to build a capability within the European, Middle East and African consulting regions to fully deploy a services-oriented solution selling approach (Operation Lifeboat) for the Consumer Package Goods and Financial Services marketplace. Developed strategy to ensure coordination between numerous Oracle sales and delivery groups.√ Met 100% of $5M quota.√ Member of 1996 Club Excellence for outstanding sales performance.√ Penetrated large Oracle customers in targeted industries and geographical regions.√ Developed key executive-level relationships, resulting in higher dollar revenue and margin.√ Created long-term service strategy, resulting in higher customer satisfaction and lower risks.√ Recruited and developed new Oracle senior executives to implement the services model.

Austin, Texas, Us

Oversaw and managed all interactive multimedia activities and issues for Bell Atlantic Corporation on a global basis. Supported Bell Atlantic development and deployment of Media Server-based information services with content and service providers inclusive of foreign governments and corporations. √ Managed $25M contract for Bell Atlantic Video Services and sold and implemented $900K license with Telecom Italia for Oracle Media Server products.√ Identified, developed, and executed joint Oracle/Bell Atlantic partner plans to drive future growth and revenue, and engaged Bell Atlantic executive staff to work cross-functionally with Oracle to execute corporate alliance strategies.√ Acted as internal partnering consultant to Bell Atlantic group worldwide to ensure the integration of Oracle into Bell Atlantic’s business planning cycles.√ Established Oracle’s credibility as a partnering company to Bell Atlantic and represented Oracle at strategic Bell Atlantic partner and industry events.

Austin, Texas, Us

Presided over business development functions and project delivery for the Oracle Federal Services Group. Developed business strategy and direction, marketed and sold direct contracts to Federal Government and commercial clients, assembled technical project teams and provided professional and systems integration services to a variety of clients.√ Exceeded $3M quota by 150% resulting in $4.5M in new revenue. √ Member of 1993 Club Excellence for outstanding sales performance. √ Sold $2M integrated business system services contract to Tennessee Valley Authority. √ Sold $1.3M modernization contract to Space Systems/Loral for MRP II software professional and systems integration services.√ Sold $1M software license and services exchange agreement to Price Waterhouse for Oracle Applications and Oracle Government Financials.

Doctor Of Law - Jd, Corporate Law

Bachelor Of Arts - Ba