Wayne Rons Email & Phone Number
@pearson.com
4 phones found area 203 and 952
LinkedIn matched
Who is Wayne Rons? Overview
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Wayne Rons is listed as Service Desk Supervisor at Pearson VUE, a with 711 employees, based in St Paul, Minnesota, United States. AeroLeads shows a work email signal at pearson.com, phone signal with area code 203, 952, and a matched LinkedIn profile for Wayne Rons.
Wayne Rons previously worked as Service Delivery Manager for Honeywell and Xcel Energy at Unisys and Client Service Manager for City of Minneapolis at Unisys. Wayne Rons holds Mini Masters In Project Management from University Of St. Thomas.
Email format at Pearson VUE
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AeroLeads found 1 current-domain work email signal for Wayne Rons. Compare company email patterns before reaching out.
About Wayne Rons
SummaryResults oriented Field Service Leader with 15 years experience in effective service delivery management in the Information Technology industry. Demonstrated hands-on creative implementation of service to new clients. Driven to meet/exceed business and customer expectations while also improving cost efficiencies.Specialties: Process development and enhancement, increased productivity, personnel management, P&L improvement
Listed skills include Project Management, Information Technology, Supervisor, Technology, and 2 others.
Wayne Rons's current company
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Wayne Rons work experience
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Service Desk Supervisor
Current
Service Delivery Manager For Honeywell And Xcel Energy
Managed technicians at Honeywell and Xcel Energy campus from MN to the west coast, achieved service level agreement metrics and improved service delivery. Managed 66 technicians working in 7 states Outstanding client satisfaction at Xcel based on client surveys Increased technician productivity 12% thus reducing costs
Client Service Manager For City Of Minneapolis
Client Service Manager at the City of Minneapolis 2004 - 2006Managed communications with client, asset management, procurement, Service Desk productivity, problem resolution and ensured proper staffing levels for projects. Implemented new processes for asset management assuring accuracy Increased productivity of the Service Desk, driving down cost $23k. Developed and implemented a PC and printer refresh plan and process Developed and coordinated PC software update processes Achievement award for city-wide PC XP deployment
Account Manager For Deluxe Corp.
Managed Deluxe Corporation account of 6600 seats nationwide delivering Service Desk and Deskside Support solutions with total accountability for P&L. Partnered with the client to perform deskside services including resolution of system problems, planned for customer engineer training /skills upgrades and provided technical assistance around the clock. Promoting value added services and support to clients as well as supporting marketing in sales.Increased profitability by 200% for account, $700k per year Exceeded all revenue targets for incremental revenueDeveloped and implemented documented process and proceduresAchieved excellent client satisfaction based on client surveys
Client Service Manager
Successfully managed over 50 technicians in a four state area. Team installed and repaired mission critical servers at client locations. Negotiated maintenance contracts with clients, managed revenue and expenses for unit, enhanced client satisfaction.Managed and maintained $2.5 million in yearly revenue Consolidated two functional groups for more effective client focus
Account Representative At Northwest Airlines
Managed installation planning, system upgrades, client satisfaction, revenue growth and coordination of client relationship management at Northwest Airlines.Collaborated with client team to plan and successfully move mission critical computer systems to new data center without a service disruption
Colleagues at Pearson VUE
Other employees you can reach at pearson.com. View company contacts for 711 employees →
Roy Sikolia
Colleague at Pearson VueNairobi, Nairobi County, Kenya
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Kay Cummings
Colleague at Pearson VueNashville Metropolitan Area, United States
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Alison Griffin
Colleague at Pearson VueMaidenhead, England, United Kingdom
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Tania Valera Murrieta
Colleague at Pearson VuePeru
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Linush Perera
Colleague at Pearson VueSheffield, England, United Kingdom
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CK
Chidambaram Kandasamy
Colleague at Pearson VueGarner, North Carolina, United States
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Bİ
Begüm İnce Erdin
Colleague at Pearson VueIstanbul, Türkiye, Turkey
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Krishanna Easley
Colleague at Pearson VuePflugerville, Texas, United States
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CR
Christine Rossman
Colleague at Pearson VueErie-Meadville Area, United States
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Raj Malhotra
Colleague at Pearson VueWinthrop, Massachusetts, United States
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Wayne Rons education
Mini Masters In Project Management
Bs, Management Information Systems
Electronics Technology, Electronics Technology
Master, Project Management
Frequently asked questions about Wayne Rons
Quick answers generated from the profile data available on this page.
What company does Wayne Rons work for?
Wayne Rons works for Pearson VUE.
What is Wayne Rons's role at Pearson VUE?
Wayne Rons is listed as Service Desk Supervisor at Pearson VUE.
What is Wayne Rons's email address?
AeroLeads has found 1 work email signal at @pearson.com for Wayne Rons at Pearson VUE.
What is Wayne Rons's phone number?
AeroLeads has found 4 phone signal(s) with area code 203, 952 for Wayne Rons at Pearson VUE.
Where is Wayne Rons based?
Wayne Rons is based in St Paul, Minnesota, United States while working with Pearson VUE.
What companies has Wayne Rons worked for?
Wayne Rons has worked for Pearson Vue and Unisys.
Who are Wayne Rons's colleagues at Pearson VUE?
Wayne Rons's colleagues at Pearson VUE include Roy Sikolia, Kay Cummings, Alison Griffin, Tania Valera Murrieta, and Linush Perera.
How can I contact Wayne Rons?
You can use AeroLeads to view verified contact signals for Wayne Rons at Pearson VUE, including work email, phone, and LinkedIn data when available.
What schools did Wayne Rons attend?
Wayne Rons holds Mini Masters In Project Management from University Of St. Thomas.
What skills is Wayne Rons known for?
Wayne Rons is listed with skills including Project Management, Information Technology, Supervisor, Technology, Services, and Service Desk.
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