Wayne Saggers Email & Phone Number

London Area, United Kingdom

Southend-On-Sea, England, United Kingdom

Overview:Leading transformative digital initiatives at Southend-on-Sea City Council, I drive the integration of advanced technologies to enhance citizen experiences and streamline internal processes. As Digital Innovation Manager, I develop and execute the council's digital vision and strategy, while concurrently serving as Technical Architect to ensure technical standards are met.Key Responsibilities:Strategic Leadership: Develop and validate customer-focused digital propositions aligning with council objectives.Technology Integration: Drive adoption of technologies such as IoT, AI, and data analytics for citizen outcomes and operational efficiency.Research and Thought Leadership: Conduct research to anticipate tech trends and guide innovation strategies. Translate the complex into concepts understandable to non-experts.Partnership Development: Cultivate strategic collaborations to secure funding and drive research projects.Key Achievements:Secured £75k external funding for IoT testbed, enhancing independent living for residents, and saving costs.Developed Alexa skill for real-time citizen engagement with council services.Partnered with NESTA on public participation research, informing sustainability initiatives.Led energy strategy development, optimizing usage and supporting carbon reduction.Established partnership for air quality monitoring, enabling proactive pollution control.Developed post-COVID strategy for future ways of working, community engagement, and service delivery.Secured £300k+ external funding for innovation, preserving internal budgets.Built business case for Intelligent Automation / RPA, driving cost savings and efficiency gains.Committed to driving positive change through digital innovation in public service delivery.Delivered Technical Architecture design and governance services to a broad range of deployments and digital transformation projects across Cloud, SaaS, on-Prem and hybrid domains.

London, United Kingdom

Overview:As a Senior Consultant at Digital Catapult, I led transformative digital innovation projects, advising corporate clients on technology adoption and digital transformation.Key Responsibilities:Strategic Consultancy: Guided clients on innovation portfolio management and digital transformation strategies.Workshop and Event Development / Facilitation: Designed and led workshops and events, from small agile, onsite client challenge scoping activities, through to large Innovation Development exercises at industry conferences. Relationship Management: Cultivated partnerships to drive collaborative innovation across AI, 5G, IoT, Blockchain, and Immersive tech. Supported BD in pre-sales.Project Leadership: Led high-profile innovation programs, such as the 5G Industrial Accelerator, driving solution development.Team Management: Oversaw Innovation Coordinators, fostering project success and professional growth.Key Achievements:Led Digital Catapult's flagship 5G Industrial Accelerator with Key partners Ericsson, delivering innovative solutions and tangible ROI for global corporate participants.Headed projects with industry leaders like Rolls Royce and Unilever, securing funding for impactful solutions.Designed future innovation strategies, providing long-term roadmaps for technology development.Led initiatives with local authorities to develop smart city strategies and funding plans.Conducted immersive innovation exercises, like VR exploration with ViiV, to drive technology adoption.By driving strategic innovation initiatives, I advanced digital technology adoption and drove business growth at Digital Catapult.

London, United Kingdom

Overview:As a Consultant and Programme Manager at Digital Catapult, I orchestrated innovative strategies and services for organisations across numerous domains, driving digital transformation through disruptive technologies.Key Responsibilities:Consultancy: Advised companies on innovation strategies and disruptive technology adoption for digital transformation.Stakeholder Management: Fostered collaboration between startups, corporates, and academia to address business challenges.Project Management: Led innovation activities across various technology verticals, including FMCG, Manufacturing, Media, Aerospace, and Healthcare.Workshop Design: Designed and facilitated workshops to define business challenges and explore innovative solutions.Key Achievements:Designed and led an innovation competition for HVM and FMCG manufacturers, facilitating collaboration between startups and corporates, resulting in novel solutions and business growth opportunities.Led Digital Catapult's startup accelerator programme, providing access to cutting edge digital infrastructure, and technical and business expertise.Developed a new product providing organizations with an overview of advanced digital technologies, enabling workshops for potential applications, enhancing accessibility to Digital Catapult's expertise.Led a European Horizon 2020 funded project to develop a blockchain-based platform for contextual content personalization in online journalism, fostering collaboration with global media organizations and addressing filter bubble issues.

London, United Kingdom

Part of the market leading RBS Open Experience innovation function, a creative and forward thinking environment which sought to drive a cultural change of innovation, collaboration, and creative thinking throughout the organisation. Through a combination of customer interaction, research, scouting and collaboration with experts from across the group's businesses , I produced solutions which both enhanced the services we offered our customers and revolutionised the tools we provided to our people.This creative role involved:-Working with both technology start-ups & established leaders to define & build innovative proof-of-concepts & solutions - Researching technology trends to create white papers and articles which provide stakeholder insight & Inspiration. Interpreting the research to create proposals for the development of Proof of concepts & pilots. - Showcasing proof of concepts and customer journeys to board level and senior business stakeholders- Providing UX and CX testing services to business areas across the group-Facilitating workshops with a diverse range of business areas to help them understand their customers , and grasp how they can use innovation to make meaningful change to their experiences.-Taking part in programmes to identify and nurture promising technology start-ups.During my time in this role I:- Designed, built and led an Innovations centre from the ground up.- Developed the centre's capabilities to ensure that it remained industry leading- Led the creation of propositions and customer journeys across a wide range of spheres including payments, commercial banking, private banking and workplace mobility.- Project managed international, multi-disciplinary teams to create tangible proof of concepts in an agile way. - Organised showcases & events to promote innovation and what it can achieve.- Redesigned the process for capturing trends data, and allowed it to be presented in a much more engaging and insightful way.

London, United Kingdom

Tech Lead within the Strategy, Architecture & Engineering function of a global financial organisation, I have in-depth knowledge of workstation \ server hardware & software required to develop creative, automated, tailored platform solutions across Retail, Group and Global Banking \ Financial Markets divisions. I handled technical design architecture, security baselines, engineering, development & proof-of-concept on OS build frameworks across all Windows server versions through to Windows 2008 R2 . . Responsible for the Engineering, development and 4th line support of the RBS corporate Windows desktop and server (inc. blades) platforms across the global estate. I provided innovative and flexible solutions suitable for stable, high volume deployment . As part of this role I managed the take on and integration of new builds from acquired organisations, through due diligence and knowledge transfer activities. I engaged in development of server standards. I played a key role in evaluation and recommendation of hardware and software products. I therefore have the capability to build strong relationships with key technology vendors. My role included the management of a complex development environment including rack server, blade, ESX \ VMWare components.

London, United Kingdom

2nd and 3rd Level Wintel support providing support to approx 120,000 users. Service take-on projects. Systems Integration and Migration projects. Service Efficiency and Rationalization.

Responsible for support and development of the IT infrastructure within the RBS Credit Card Centre. Worked on major change programmes such as the world largest ever 3rd party processor migration (FDR to TSYS), Y2k compliance and complete network infrastructure upgrade. Responsible for all aspects of IT including Exchange, anti-virus, network infrstructure, AD, WINS, DNS, user management, group policy, etc. Image & Workflow, storage and backup, switch\ IVR.

1st Line Support Analyst providing technical support, via telephone to a large credit card centre operation using the Sunrise helpdesk platform.

Customer facing role providing me with experience and insight into the business and its requirements. The role involved all aspect of the new account opening process such as application processing, credit scoring, credit searching, application approvals.

Master Of Science With Merit, Strategic Information Systems, Msc With Merit

Dissertation: Personal Information Privacy on Social Networks (User's Perception of Saftey vs Proven Risks)

Btec National Diploma In Computer Studies, Computer Technology/Computer Systems Technology, With Merit