Wayne Speers Email & Phone Number

Melbourne, Vic, Au

Melbourne, Victoria, Australia

I am accountable for the provision of advice, the monitoring and reporting of compliance and other obligations, to develop, improve and deliver an accessible tram service to our passengers and the community.

Melbourne, Australia

A key leadership role of the tram driver team who move Melbourne's tram passengers around the network every day. Proactively ensuring that unwavering standards of safety, service and efficiency are being delivered to customers and the community.

Melbourne, Victoria, Australia

Melbourne, Australia

A business-critical leadership role managing a portfolio of policy, processes and tools systems to facilitate the Customer’s airport journey. This critical leadership role was accountable for the safe, effective and compliant airport operations, delivered by over 3,000 team members at 37 airports across 11 countries.

A key role within Ground Operations, responsible for the coordination and delivery of major business projects to Jetstar airports. Produced key project documents and strategic plans, and provided liaison to stakeholders throughout all levels of a variety of organisations.

Melbourne, Australia

A key leadership role, responsible for the management of the high volume, customer facing workforce. Responsible for 430 Cabin Crew team members across 4 base locations, key accountabilities included individual and team performance management, workplace injury and return to work management, and an escalation point during critical operational responses.

Melbourne, Australia

The Cabin Crew and On-Board experience stream lead for the Jetstar Boeing 787 Entry-Into-Service program. Responsible for the design, development and delivery of Jetstar's Boeing 787 Customer experience and cabin crew procedures. Facilitated preparations and execution of regulatory activities such as emergency procedure demonstrations and proving flights.

Cairns, Australia

A front-line leadership role responsible for the ongoing development of individuals and teams in the crew base to achieve optimum performance in safety, engagement, customer advocacy, and operational duties.

Cairns, Australia

An integral role with an understanding of (Queensland) Work Health and Safety legislation, provided leadership to workers and the business on health and safety issues. Responsibilities included providing responsive and proactive notifications on work health and safety matters, hazard identification and risk mitigations, job task analyses, supporting investigations and assurance activities, and facilitating the establishment of educational and training programs.

Cairns, Australia

A front line safety and customer service professional. Responsible for delivering the highest and uncompromising standards of cabin safety and customer service on Domestic and International flights.

Sydney, Australia

Sydney, Australia

Sydney, Australia

Sydney, Australia

Sydney, Australia

Sydney, Australia

Communication With Influence And Authority, Communication

Keynote Speaker, Stagecraft, Storyshowing

Bachelor'S Degree, Music, Awarded With Distinction

Activities and Societies: Instrument: Piano. Other achievements include history, theory, orchestration, accompaniment, Brazilian piano art.

Certificate Ii In Book Keeping, Accounting

High School

Activities and Societies: SwimmingAFS Exchange Student (YP1988/89) Swimming Team Drama Student English Student