Multi-faceted, accomplished, results-driven professional with extensive experience in operations management, event management, logistics, and sales and business development within retail, food, FMCG and services industry. Consistently successful in strengthening enterprise wide operations, enhancing enterprise corporate value, reducing operating costs, implementing new process enhancement initiatives and improving bottom-line profitability through creativity, innovation, continuous improvement and strategic organisational leadership. Proven Success as a take-charge leader whose people skills, business acumen and management expertise guarantee growth and market leadership. Valued for having strong expertise in developing and negotiating contracts, and establishing, and deepening strategic commercial business partnerships. Decisive, forward-thinking and innovative – an achiever of exceptional rather than expected results.Career Pinnacle Currently working as Head of Operations and Logistics at Markey Coffee Communication Provided leadership and vision to all operations related to sales and marketing, stock and equipment purchasing, machine installation, event planning, logistics, customer service maintenance functions. Coached, mentored, and led cross-functional teams with clear direction and focus on their roles and responsibilities set to achieve organisational goals and business objectives. Spearheaded Tesco store operations at various locations as General Store Manager. Maintained sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors. Specialities: Strategy planning and execution, Operations Management, People Management, Event Management, Sales, Business Development, Marketing, logistics management, P & L Management, cost optimization, stakeholder management, strong interest and aptitude for Vegan sector, retail management, customer service.
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OwnerThe Driving MentorLittleport, Gb
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OwnerNew Driver Coaching Sep 2024 - PresentCambridgeshire, England, United Kingdom
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Driving InstructorAa Driving School Apr 2024 - PresentEly, England, United Kingdom -
Fully Qualified Driving Instructor Adi With British School Of MotoringBsm (British School Of Motoring) Jul 2021 - May 2024Buntingford, England, United Kingdom -
Driving Instructor TraineeBsm Driving School Oct 2020 - Jul 2021Buntingford, England, United KingdomOffering driving lessons as a Trainee Driving Instructor in all SG postcodes from Tuesday 3rd November. Please visit www.bsm.co.uk, enter your postcode, and book into my diary or DM me with any questions.
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Business OwnerVegan Club London Oct 2019 - Dec 2020Buntingford, England, United KingdomVegan Club | Apparel | Art | Animals ✌️💚🌱
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Event Operations & Logistics ManagerMarkey Limited Mar 2010 - Jan 2019Buntingford, HertfordshireKey Result Areas: Plan, direct, and execute large-scale events. Oversee all aspects of a growing business from sales and marketing, stock and equipment purchasing, machine installation and maintenance, event planning and customer service. Successfully planned, directed, and executed large-scale events in Barcelona and Rome involving 10 services over a period of two weeks. Drive the Markey business strategy and take lead responsibility for the retention and growth of the… Show more Key Result Areas: Plan, direct, and execute large-scale events. Oversee all aspects of a growing business from sales and marketing, stock and equipment purchasing, machine installation and maintenance, event planning and customer service. Successfully planned, directed, and executed large-scale events in Barcelona and Rome involving 10 services over a period of two weeks. Drive the Markey business strategy and take lead responsibility for the retention and growth of the client accounts. Establish and nurture strong working relationships with key client contacts at senior and executive level to learn more about their event needs and challenges, gaining mutual trust and respect. Continuously evaluate and enhance departmental processes and procedures to provide more efficient services to clients. Coach, mentor, and lead the team with clear direction and focus on their roles and responsibilities set to achieve organisational goals and business objectives. Empower team synergy, and positive team spirit to ensure they feel supported and all challenges and conflicts are dealt with effectively and in a positive manner. Show less -
Managing DirectorThorns Support Services Ltd Dec 2008 - Jan 2010London, United KingdomKey Result Areas: Part of the Thorns Group of Companies, this was a new start business offering support services to Hotels, Restaurants and leisure industries. Successfully devised and led sales and marketing strategies, developed strategic partnerships, and surpassed sales goals. Successfully won large contracts at Lords Cricket Ground and the NEC Group in Birmingham within 6 months of starting the business. Established policies, processes and procedures in Sales &… Show more Key Result Areas: Part of the Thorns Group of Companies, this was a new start business offering support services to Hotels, Restaurants and leisure industries. Successfully devised and led sales and marketing strategies, developed strategic partnerships, and surpassed sales goals. Successfully won large contracts at Lords Cricket Ground and the NEC Group in Birmingham within 6 months of starting the business. Established policies, processes and procedures in Sales & Marketing, HR, Health & Safety, Financials and Operations. Show less
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Commercial DirectorAquila Support Services Mar 2007 - Aug 2008London, United KingdomKey Result Areas: Provided day-to-day leadership to Sales, Finance, Customer Service, Quality Management, IT, Training & Recruitment, Operations and Health & Safety functions within the organisation. Developed an organisation design and training programs to develop a young, high potential workforce into a highly productive management team. Worked closely with the top leadership and devised strategies to grow revenue. Successfully increased company turnover by 17% L4L… Show more Key Result Areas: Provided day-to-day leadership to Sales, Finance, Customer Service, Quality Management, IT, Training & Recruitment, Operations and Health & Safety functions within the organisation. Developed an organisation design and training programs to develop a young, high potential workforce into a highly productive management team. Worked closely with the top leadership and devised strategies to grow revenue. Successfully increased company turnover by 17% L4L, gross profit by 31% and net profit by 71% through new business acquisition and reducing cost. Show less
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Operations Events Director, LondonAquila Support Services Feb 2006 - Mar 2007London, United KingdomKey Result Areas: Successfully set up and established two new large company contracts at Wembley & Emirates stadium (total value £1million pa). Acquired new business within existing contracts as well as winning new contracts at The o2, Tottenham and West Ham FC.
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Sales & Managing DirectorPaws 4 Inspiration Aug 2004 - Feb 2006Ware, HertfordshireKey Result Areas: Successfully developed a retail/wholesale company mainly selling online but also attending trade shows and selling to the trade and general public. Strategically influenced two major companies in the US to allow our company to act as a sole UK distributor for their products.
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Franchise OwnerOscar Pet Foods Ltd, Oct 1999 - Mar 2004Ware, HertfordshireKey Result Areas: Operated a Pet Food Sales franchise selling mainly to the general public within a given geographical area. Built a large customer base and also worked with the franchisor in training new franchisees and assisting at Franchise Fairs etc.
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General Store ManagerWm Morrison Supermarkets P L C Jan 1999 - Sep 1999LetchworthKey Result Areas: Achieved one of the highest scores at the company’s General Manager assessment panel. The first newly appointed GM within Morrison’s to open a brand new store. -
General Store ManagerTesco Mar 1998 - Jan 1999Edmonton, LondonKey Result Areas: Successfully managed a 50 000 sq. ft. store employing about 450 staff and implemented trading 24 hours a day. Implemented the Tesco Direct service; Lea Valley was one of the first stores on the company to offer Home Shopping. Introduced Tesco ‘Future’ process with a brand new senior management team in a store with a poor history. Nominated as a Graduate Training Store Manager. Conceptualized and developed store’s unique selling propositions and… Show more Key Result Areas: Successfully managed a 50 000 sq. ft. store employing about 450 staff and implemented trading 24 hours a day. Implemented the Tesco Direct service; Lea Valley was one of the first stores on the company to offer Home Shopping. Introduced Tesco ‘Future’ process with a brand new senior management team in a store with a poor history. Nominated as a Graduate Training Store Manager. Conceptualized and developed store’s unique selling propositions and differentiators. Reduced ambient stock holding by 50% and as a result greatly improved productivity and reduced shrink. Show less -
General Store ManagerTesco Mar 1996 - Mar 1998Oxford Street, LondonKey Result Areas: Provided day-to-day leadership to the ‘flagship’ Metro store situated in the West End. Achieved sales of £500k in one week; the first on the company. Very high customer footfall of 40 000 per week and managed to increase average spend per customer by 10%. Nominated as a Graduate Training Store Manager. Expertly identified source of serious cash shorts within first month and resolved it successfully.
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General Store ManagerTesco Apr 1995 - Mar 1996Harrow, LondonKey Result Areas: Recognised as the first GM to achieve sales of £1 million in a single trading week. Managed a major store refit during my time in this store. Greatly improved staff morale through coaching with senior team and department managers. Achieved company directives with regards to ‘one if front’ service at the checkouts. Managed and initiated a major store refit to improve the customer shopping experience. Achieved significant sales growth year on year… Show more Key Result Areas: Recognised as the first GM to achieve sales of £1 million in a single trading week. Managed a major store refit during my time in this store. Greatly improved staff morale through coaching with senior team and department managers. Achieved company directives with regards to ‘one if front’ service at the checkouts. Managed and initiated a major store refit to improve the customer shopping experience. Achieved significant sales growth year on year especially in fresh food departments e.g. sales on produce department increased by 70% L4L. Show less
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Assistant Store Manager/ Colney Hatch – Deputy Store Manager, Borehamwood & WatfordTesco Oct 1988 - Nov 1995Various London Locations
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Produce Manager – Store Manager Training – Assistant Store ManagerSafeway Mar 1983 - Oct 1988Various London Locations -
Pt General Assistant – Management Trainee – Fruit & Veg Department ManagerKey Markets Food Stores Sep 1979 - Mar 1983Essex
Wayne Smith Skills
Wayne Smith Education Details
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Coaching -
College For The Distributive Trades, FarringdonDiploma In Supermarket Retailing -
Colbayns,ClactonEnglish, Mathematics, Statistics, History
Frequently Asked Questions about Wayne Smith
What company does Wayne Smith work for?
Wayne Smith works for The Driving Mentor
What is Wayne Smith's role at the current company?
Wayne Smith's current role is Owner.
What schools did Wayne Smith attend?
Wayne Smith attended The Coaching Academy, College For The Distributive Trades, Farringdon, Colbayns,clacton.
What are some of Wayne Smith's interests?
Wayne Smith has interest in Wayward Vegan, Bkool, Massa Pizza, Holland And Barrett, One Planet Pizza, Vegan Lifestyle, The Mindfulness Space In Hertfordshire, Down Hall Hotel And Spa, Community, Arts And Entertainment.
What skills is Wayne Smith known for?
Wayne Smith has skills like Leadership, Social Media, Food Service, Online Marketing, Retail, Food, Profit, Sales, Trade Shows, Event Planning, Logistics, Sourcing.
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Wayne smith
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Wayne Smith
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Wayne Smith
Wayne Smith – Senior Data Transformation Programme Manager Portfolio Management And Delivery | Data And Business Transformation | Business Intelligence | Erp And Crm Implementation | Cloud And Data Migration |Greater London -
Wayne Smith
Orpington1sky.com
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