Wayne Yellen Email & Phone Number

• Identified new opportunities within existing accounts to accelerate ROI• Managed technical relationships with UK customer accounts, showcasing latest product capabilities• Built and demonstrated Proofs of Concept for prospects and partners• Delivered presentations and training courses on InterSystems technologies and strategic directions• Led solution aspects of bid responses, including dialogue presentations to articulate solution value and detailed scripted demonstrations to showcase solution capabilities

United Kingdom

• Key member of cross-functional team providing solution leadership in pre-sales and procurement• Customer engagement to highlight product value and conduct analysis to improve adoption• Inform product roadmap based on market and customer insights• Lead sales activities including opportunity tracking, solution design, proposals, presentations and demos• Lead customer discovery to understand requirements, document benefits, agree scope and approach• Influence product requirements to meet market needs and drive adoption of new features• Support customers in achieving industry accreditations (e.g. HIMSS)• Share knowledge internally to drive continuous improvement

Cardiff, Wales, United Kingdom

• Solution lead for sales activities, driving revenue growth through proactive identification and pursuit of new sales opportunities• Designed and developed tailored solutions to meet client needs, ensuring effective bid responses and compelling client presentations• Conducted product demonstrations to showcase solution capabilities, building trust and confidence with potential clients

Eton

• Managed TrakCare Lab Enterprise implementation into NHS Trusts• Led TrakCare electronic patient record solution implementation in the NHS, enhancing customer satisfaction and product adoption• Led cross-functional teams to deliver high-impact projects on time and within budget• Developed and executed project plans, resource allocation, and risk management strategies• Coordinated stakeholder engagement, ensuring effective communication and issue resolution• Managed project scope, schedules, and budgets to ensure successful delivery• Conducted project status reporting, progress tracking, and performance analysis• Ensured project deliverables met quality, security, and compliance standards

Newport, United Kingdom

• Implemented Data Governance across the company, setting a strategic vision and delivery plan• Engaged stakeholders and departments to ensure data quality, security, and protection• Established data ownership, classification, and monitoring to support company growth and ambitions

Cardiff, United Kingdom

• Led £12.1M national standardised pathology services improvement program• Replaced legacy systems across 18 labs, 100s of analysers, training 1000s of users• Transformed from critical status to successful delivery • Ensured data governance, quality, security for accurate data migration• Delivered quality software and training for customer satisfaction• Managed stakeholders across 7 Health Boards and governance boards• Controlled deliverables, resources, risks, issues to maintain program integrity• Established PMO structures for cross-project alignment, quality and simplification• Ensured best practices and captured lessons learned

Newport, United Kingdom

• Delivered Disaster Recovery components into core infrastructure• Modernised website to improve usability and conversion• Enhanced compliance with data protection, security, and quality• Upgraded Partner Management System as Scrum Master• Led procurement of enterprise Web Analytics tool, driving organizational change for ROI• Led a large project to decouple email integration from the core application, cleanse millions of emails and introduce web form validation to reduce the number of invalid emails. Benefits included reducing costs for email campaigns, more targeted engagement with customers and improved Sender Score ratings

Wales

• Led complex technical change programs and dependencies• Delivered £3M national portal application for NHS Wales, unifying patient information• Ensured data governance, security, quality, and management• Simplified strategic vision into practical program stages• Focused on removing dependencies, quick wins, and stakeholder commitment• Created and communicated program plans, ensuring task focus and clarity• Managed key customer sites and personnel, ensuring awareness of challenges• Led dependencies group, bringing together change leaders• Ensured effective transition from implementation to support

Wales

• Delivered £13.2M Individual Health Record (sharing primary care data with other services) program for integrated care and improved patient safety• Led matrix team to develop and communicate Integrated Care Record strategy• Ensured solutions were interoperable and adaptable to changing NHS needs• Defined and managed project requirements to avoid scope creep and delays• Created detailed MS Project plans with tailored visual representations for stakeholders• Made proficient decisions at multiple levels (project, strategic)

• Led team to deliver £0.5M service improvement project through competitive dialogue procurement• Developed business case for national Individual Health Record solution• Accurate planning and resource allocation• Risk and opportunity management• Business requirements definition and procurement• Training plans and performance management• Supplier management and contractor resource allocation• Effective communications and financial management

Whitchurch, Cardiff

• Developed national cancer electronic health record (CaNISC) for NHS Trusts in Wales• Designed, coded, tested, and installed applications and reports using MS Visual FoxPro and SQL• Improved software change control and version control processes• Collaborated with end users (leading consultants, physicians, oncologists, nurses, and data clerks) to resolve incidents and develop new software modules for national standards compliance• Developed software allowing discharge summaries to be automatically generated and available to GP’s.• Ensured application compliance with approved datasets and coding standards (READ, SNOMED, ICD10, DMD)• Maintained Master Patient Index to ensure patient identity and reduce instances of duplicate patients (record merging)• Worked closely with national trainers ensuring the solution meets user’s expectations. Contributed to important workshops and events, demonstrating key modules