- Spearheaded the design and delivery of comprehensive retail training curriculum for Sales Reps, store managers, and brand managers, catering to over 400 Saudi national professionals.- Developed programs covering key areas such as customer service, leadership skills, code of conduct, health and safety, sales growth, marketing, and soft skills.- Implemented a blend of experiential classroom training and on-the-job learning in stores and malls.

- Designed and delivered training initiatives for 500+ graduates in hospitality, tourism, and event management, resulting in average final grades exceeding 80%.- Developed comprehensive programs covering event planning, customer experience, sales and business development, B2B/B2C marketing, ticketing, booking management, and on-the-job training.- Orchestrated various educational events, including job fairs and ceremonial functions, fostering community engagement.- Conducted "Training of Trainer" courses, sharing effective delivery techniques with fellow professionals.- Employed diverse teaching methods tailored to individual learning styles, ensuring acquisition of necessary skills and knowledge.- Provided life coaching to enhance trainees' confidence and employability.

Provided training for Groups in different ages around 1000 participants to increase their awareness to strengthen their ‎interpersonal skills in different topics.delivered ‎“Play to learn” teaching strategies as well as providing various role-playing ‎activities that simulates real life scenarios that eventually will allow participants to realize ‎their skills shortcomings and take action to correct them.‎Created appropriate learning materials to monitored ‎the effectiveness of training's' materials and Assessed the participants challenges to adjust the training material and method of delivering if needed.‎The topics that I have delivered are: ‎‎-‎ Team Building Activities.‎‎-‎ Negotiation Skills.‎‎-‎ Customer Care Management “CRM”.‎‎-‎ Sales & Marketing.‎‎-‎ Presentation Skills.‎‎-‎ Communications skills.‎

Created curriculum for main 4 topics in Travel and tourism Diploma (1. Organizing tours trips, 2. Marketing in Travel and Tourism, 3. Customer Care in Travel industry, 4. Pre-Amadeus.) & delivered lectures in these topics for up to 50 students each semester.Created curriculum for main 4 topics in Secretary Diploma ( 1. Management pyramid and role of secretary, 2. Computer Speed typing skills, 3. The art of Writing Internal and external reports, 4. Communication and soft skills) & delivered lectures in these topics for up to 50 students each semester.Organized 3 Graduation ceremony event for up to 250 students:‎‎1.‎ Dealt with all logistics and human resources.‎‎2.‎ Prepared the event schedule, Program and planning. ‎‎3.‎ Trained and supervised all ushers, organizers, securities and host speaker. ‎‎4.‎ Executed ‎the ceremony according to the plan, and adapt to any sudden changes.‎‎ Organizing the Biggest booth representing University’s continuous educational center in the biggest ‎Job Fair in Jordan:‎‎1.‎ Designed and planed for the entire booth area ( around 75 m2) organized the area to fit CV creation area, Marketing area and ‎presentation area.‎‎2.‎ Created CV template that’s full of popup menus that fits all students’ educations, skills, and ‎qualities.‎‎3.‎ ‎ Trained IT Managers about how to use the template so he can train it to 14 ushers.‎‎4.‎ Because of my team efforts we have managed to create more than 340 students’ and non-student CVs.‎Worked with students Alumni center to deliver workshops for up to 300 students in the following topics:‎‎1.‎ The brain and methods of Creative thinking ‎‎2.‎ Negotiations skills.‎‎3.‎ CV writings and Jobs interviews.‎‎4.‎ Positive and Negative thinking effect on students’ lives.‎‎5.‎ Memory and studying methods.‎

• Creating and establishing Inbound Department.• Setting up company marketing plans • Set programs and marketing it.

• Managed all arrangements for tourists including ticketing, hotel booking, visits tours and created accurate yet easy to use quotations for B2B and B2C from 2 PAX until over 45 PAX. • Set up problem-solving procedures that pointing to issues in our services and ways of compensations to ensure the quality of services is high in all times.• Calculated annual tariffs for 42 tour programs from minimum 2 persons until over 45 tourists for all types of hotels from 3 starts till 5 stars.• Setting up company marketing plans and PR strategies from development to execution.• Design of brochures, booklets, logos to promote seasonal travel events and themes.

• Set up annual and seasonal marketing calendars and PR plans, to be transformed into promotional campaigns supported by printed promotional material to increase sales by 30%.• Managed over main 20 supplier prices, delivery schedules, and exclusivity deals to have market precedence over competitors.