Brad Cooper

Brad Cooper Email and Phone Number

SaaS Global Customer Success & Operations Leader @ ROLLER
Brad Cooper's Location
Austin, Texas, United States, United States
Brad Cooper's Contact Details

Brad Cooper personal email

n/a

Brad Cooper phone numbers

About Brad Cooper

An accomplished Leader of Customer Success and Support with over 20 years of experience building teams, improving operations, and managing global initiatives. Data-driven leader with extensive experience in all aspects of program development and optimization, developing creative and innovative solutions, leading cross-functional teams, and delivering superior results for both customers and shareholders. Adept building efficient and effective operations, as well as developing strong relationships with clients, globally diverse front-line teams, cross-functional partners, key stakeholders, and senior executives.

Brad Cooper's Current Company Details
ROLLER

Roller

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SaaS Global Customer Success & Operations Leader
Brad Cooper Work Experience Details
  • Roller
    Vp, Customer Experience
    Roller Sep 2024 - Present
    Austin, Texas, Us
    View
  • Gtmfund
    Limited Partner
    Gtmfund Jul 2024 - Present
    Scottsdale, Az, Us
    View
  • Billd
    Chief Customer Officer, Revenue Leader
    Billd Aug 2023 - Jul 2024
    Austin, Texas, Us
    View
  • Bentobox
    Chief Customer Officer
    Bentobox Jun 2022 - Jul 2023
    New York, Ny, Us
    View
  • Procore Technologies
    Vice President, Head Of Us Customer Success
    Procore Technologies Feb 2021 - Jun 2022
    Carpinteria, Ca, Us
    View
  • Procore Technologies
    Vice President, Head Of International Customer Success
    Procore Technologies Dec 2019 - Feb 2021
    Carpinteria, Ca, Us
    View
  • Procore Technologies
    Vice President, Global Customer Support
    Procore Technologies Sep 2017 - Dec 2019
    Carpinteria, Ca, Us
    View
  • Godaddy
    Vice President, International Customer Operations
    Godaddy 2014 - 2017
    Tempe, Az, Us
    View
  • Various Companies
    Previous Work History
    Various Companies 1993 - 2014
    Greenwich, Ct, Us
    ➤ General Manager and Head of Service Delivery – TruSource Labs – 2014 to 2015➤ Customer Operations Director, SMB Software and Peripherals – Dell, Inc., Round Rock, TX – 2011 to 2013Director, Service and Support Partner Operations – Dell, Inc., Round Rock, TX – 2006 to 2011➤ Senior Manager, North American Customer Support – Dell, Inc., Round Rock, TX – 2002 to 2006➤ Customer Support Leadership and Operations Roles – Dell, Inc., Round Rock, TX – 1993 to 2002
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Brad Cooper Skills

Sales Operations Leadership Vendor Management Call Centers Outsourcing Operations Management Team Leadership Customer Experience Sales Management Customer Satisfaction Process Improvement Project Management Call Center Retail Business Process Improvement Crm Strategy Program Management Forecasting Partner Management Customer Service Start Ups Team Management Product Management Customer Relationship Management Project Planning Channel Partners Contact Centers Sales Support Mentoring

Brad Cooper Education Details

  • Texas A&M University
    Texas A&M University
    Industrial Distribution
  • University Of San Diego
    University Of San Diego
    Supply Chain Management
  • Park University
    Park University
    Business Management

Frequently Asked Questions about Brad Cooper

What company does Brad Cooper work for?

Brad Cooper works for Roller

What is Brad Cooper's role at the current company?

Brad Cooper's current role is SaaS Global Customer Success & Operations Leader.

What is Brad Cooper's email address?

Brad Cooper's email address is br****@****ore.com

What is Brad Cooper's direct phone number?

Brad Cooper's direct phone number is (781)-575*****

What schools did Brad Cooper attend?

Brad Cooper attended Texas A&m University, University Of San Diego, Park University.

What skills is Brad Cooper known for?

Brad Cooper has skills like Sales Operations, Leadership, Vendor Management, Call Centers, Outsourcing, Operations Management, Team Leadership, Customer Experience, Sales Management, Customer Satisfaction, Process Improvement, Project Management.

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