William B. Kahn Email & Phone Number

Denver, CO, US

Wexford, Pennsylvania, US

Continuing operational support and advisory services to Branch leadership with Department’s ongoing transition from expiring contracts to the GSA EIS contract for a Federal AgencySupported the creation of new Agency Hierarchy Code standards for Data/Telecom servicesCreated and maintained a consolidated registry of AHCs for all Staff Offices and Bureaus.

Chantilly, Virginia, US

Operational support and advisory services to Branch leadership with Department’s ongoing transition from expiring contracts to the GSA EIS contract for a Federal AgencySupported the creation of new Agency Hierarchy Code standards for Data/Telecom servicesCreated and maintained a consolidated registry of AHCs for all Staff Offices and Bureaus within.

Bloomington, IN, US

Assessed client performance in core competencies across multiple strategic focus areas to identify improvement opportunities and provide remedies to customer stakeholders for process improvements and quantifiable financial returnsProduced timelines to manage proposed actions with available resourcesDeveloped Benchmarks and KPIs to measure business impact.

Bloomington, IN, US

Partnered with multiple customers to analyze contractual | tariff | process improvement | optimization | operational opportunities for cost savings, technology migration/implementation and resource deployment. Identified:-Over $435k in combined credits and recurring savings for infrastructure support company within 6 months-Over $1.4M in combined.

Holbrook, NY, US

• Symmetry Closets is an independent custom closet design, manufacture and installation company.
• Space Planning & Design | Pantries | Closets (reach-in / walk-in) | Home Offices | Laundry Rooms | Garages | Entertainment CentersTrained design staff on best practices in design as well as company standards, and use.

Huntington Station, New York, US

- Managed customer portfolio, and provided weekly/monthly financial status reports to all responsible customers, communicating any exceptions out-of-cycle as necessary- Identified any possible customer retention issues and communicated those to management during weekly status meetings- Compiled business analytics, managed development, and successfully.

Jericho, New York, US

- Assembled and directed cross-functional teams based on individuals’ skills and talents; mediated individual/team issues- Created project plans and coordinated scheduling with inside workforce, outside vendors and customers, providing both scheduled and ad-hoc status reports to stakeholders and management- Coordinated phased migration of fully redundant.

Centennial, Colorado, US

- Conducted RFP, recommended preferred vendor and launched internal Telecommunications Expense Management (TEM) software- Conducted RFP and recommended providers for both cellular and paging technologies- Managed ongoing audit of all billing related to telecommunications services.- Created / maintained inventory of all Network and Voice Telecom lines and.

Global, GB

- Managed transition to and implementation of new switchboard operating platform- Managed replacement of battery backup for telephone switching equipment at global headquarters- Developed procedures and wrote corporate disaster recovery plan for 24-hour switchboard operations center- Managed 24x7 live operator switchboard staff- Managed relationship.

- Assessed needs with stakeholders, designed, programmed, tested, and launched telephone menu applications- Managed equipment upgrade of branch office voice switching equipment- Performed site surveys of branch office telecommunications services- Managed implementation of outsourced Telecommunications Expense Management and payment engagement among IT.

Bachelor Of Arts, Psychology

Education record