Note-Pros connects Private lenders with Institutional capital.

▪ Successfully managed inbound lead pipeline while maintaining a 40% conversion rate▪ Managed relationships with over 12,000 funded accounts▪ Developed relationships with Accredited Investors, Family Offices, RIA’s and Institutional Investors through education, providing confidence in the asset class, and forming expectations▪ Influenced Executive team to drive business objectives through creation of new products and iteration of existing products. ▪ Conceptualized and implemented training of new hires, policy and procedures, systems and sales campaigns▪ Worked cross functionally with every internal team to provide an excellent level of customer service

▪ Introduced systems including Salesforce, Zendesk, Box, Ebsta, Marketo, Intercom, and Asana to driveefficiencies, reporting and task management while maintaining scalability▪ Tracked, analyzed and reported Key Performance Indicators (KPI’s) to identify performance trends▪ Analyzed resolution timelines, revenue generation and outcomes▪ Created customized dashboards and reports for executives and business personnel▪ Provided analysis of individual and team effectiveness and resolution rates▪ Tracked pipeline analysis and activity metrics to help executives make informed decisions to drive objectives.▪ Developed and launched automated email campaigns to notify lender of delinquent and maturing loans▪ Drove Salesforce automation for task creation and alerts▪ Worked cross functionally with Sales, Operations, Servicing, Engineering, Marketing and Finance▪ Successfully resolved over 750 Real Estate Debt workouts▪ Worked with more than 150 different lenders across 48 states to resolve delinquencies and maturities▪ Liaison with Investor Relations ensuring a high level of transparency, understanding and a positive outlook

▪ Successfully managed and sold over 10 million cases of produce yearly, including Navels, Valencias, Lemons, Cuties - Clementines and Murcotts, Satsuma’s, Kiwi and Table Grapes▪ Conceptualized and implemented new premium product line, including designing product packaging, coordinating marketing efforts with external agency, managing inventory and training sales employees on new product information▪ Relocated to Central California to handle quality control, shipping, inventory control and manage repack crews for items including all citrus, kiwi and table grapes▪ Assist with coordination and sales for export, including Navels, Valencias, Kiwi and Murcotts; manage inventory and product labels, shipments, phytosanitary documents, carton inventories and inspections▪ Established and oversaw first ever importation and distribution of table grapes from Mexico by Sun Pacific in Nogales, AZ; shipped 250,000+ cartons within one month▪ Handle pricing and account management with retailers, wholesalers, re-packers and brokers in every part of the country▪ Successfully establish new business with retailers, wholesalers and brokers; compile detailed PowerPoint presentations and marketing materials and present to new and existing clients

▪ Ensured client and customer purchase orders were assembled and ready to be shipped or hand delivered▪ Managed inventory and ensured that the warehouse was organized and maintained▪ Promoted to sales role after gaining extensive knowledge of company items▪ Bought and sold multiple lines of domestic and imported product including: Tropical fruit, Citrus, Avocados and berries▪ Established relationships with importers to sell their product On Account (guaranteed profit)▪ Created the first Citrus category for the company and established a full line of products▪ Handled rejected and distressed product. Including obtaining USDA certifications and followed regulations of PACA (Perishable Agricultural Commodities Act)

▪ Managed and led team(s) in various construction trades and projects including: demolition, framing and drywall and painting▪ Finish Carpentry apprentice