Addressing issues and implementing features pertaining to the WordPress website, Constant Contact email service, Mighty Networks community management platform, and Neon CRM database.Facilitating internal training sessions and responding to external inquiries.

Designed and developed WordPress plugin that generates a PDF directory with PHP libraries and the Neon CRM API.Conducted research on Learning management Systems (LMS).Integrated Neon CRM database with Constant Contact email services.Extracted insights from digital engagement data.Automated email processes with Microsoft Power Automate.Managed audiovisual technology during annual conference.

Troubleshooting and optimizing organization website.Authoring and sending HTML emails.Designing and sharing promotional assets with external media partners.

Provided web development services.Published blog content.Authored social media content.

Recruited and placed volunteer applicants.Coordinated short-term volunteer work groups.Oversaw in-kind donation program, including the clothing room and solicitation of donations.Maintained up-to-date records of volunteer base, maintained efficient procedures for volunteer applications and communications, and managed scheduling and data tracking through VolunteerHub.Provided monthly statistics on volunteers and prepared reports for the monthly Finance Committee Meeting and the quarterly Board of Directors Meeting.Assisted the Development team with communications through social media posts, e-newsletters, and printed newsletters.Sent monthly volunteer e-newsletter.Scheduled and facilitated regular volunteer orientations and tours for the larger community, sharing the Christ House mission and vision.Supervised the Operations Associate and one Intern.

Assisted community members with intellectual disabilities as a Direct Support Professional.Tracked, organized, ordered, and administered medicine and medical supplies as Med Responsible Person for Cleveland House.Trained new Assistants on day-to-day responsibilities of the job during their orientation period.

Advocated for volunteer program at post-graduate service fairs across the country.Implemented outreach and responded to inquiries via phone, email, mail, and social media.Edited web content and coordinated blog post schedule for Digital Ambassador program.Shared content through Sprout Social Media Management in concert with Communications team.

Registered pantry program participants in Microsoft Access and facilitated a “shopping” experience. Trained, coordinated, and served alongside short-term youth group and mission trip volunteers.Facilitated regular interdenominational reflections while living in community with other volunteers.Welcomed and oriented visitors and new volunteers as Host of Rockcastle House.

Lived and worked with a social justice community and soup kitchen in Los Angeles.

Tutored middle and high school students in Lexington, MA.

Received and stored finished goods at Sterilite Corporation in Townsend, MA.

Worked at nonprofit placement organizations in Milwaukee, WI while studying for a Master's degree at Marquette University.College Possible Milwaukee:Contributed to grant writing and reporting as a Development Associate.Co-facilitated site-wide events as a member of Leadership Team.Utilized organization records and online resources to research prospective funders. Created constituents, pulled reports, and ran queries in Raiser’s Edge fundraising database software.Marquette University Democracy Laboratory:Produced literature review to be used in a $50,000 grant application for studying the effects of a science education tool (STEMHero).Obtained Internal Review Board (IRB) approval at Marquette University for conducting research involving human subjects.Co-wrote and distributed surveys for the PARC Initiative in Milwaukee's Near West Side.Updated Marquette's Democracy Laboratory website with Adobe Contribute.Assisted with other tasks as needed at Marquette's Center for Peacemaking.St. Joseph Academy:Contributed to grant writing and resource development.Consolidated and revised school policies and procedures.Coordinated events promoting healthy food and exercise for school’s first annual Every Kid Healthy Week.Accessed and entered donor data in eTapestry.

Recruited and coordinated volunteers in urban gardening and food access initiatives as a Food Justice Fellow.Cultivated an educational community garden, facilitated part of a nutrition education program, and served at a monthly food pantry as Point Fellow for partner organization Project Healthy Community.Explained the Double Up Food Bucks program to grocery shoppers in Spanish and English as Point Fellow for partner organization Fair Food Network.Ensured the cleanliness and safety of the Fellows' living environment as Operations Coordinator.Facilitated Jewish and secular service learning sessions among volunteer groups.Co-planned and co-facilitated activities for short-term visiting groups on Alternative Spring Break.Accessed and entered data in Zoho CRM.

Coordinated team deadline adherence as an Assistant Team Leader.Planned community service projects as a Project Outreach Liaison.Performed Disaster Survivor Assistance functions in the aftermath of the Colorado Flood Disaster of 2013.Assisted disaster survivors over the phone at the American Red Cross Mile High Chapter call center.Recorded interactions and updated client records in CAS (Client Assistance System) and NEMIS (National Emergency Management Information System).Answered inquiries over the phone at call center in FEMA National Processing Service Center of Denton, TX.Drafted sensitive disciplinary documents in FEMA Labor and Employee Relations.Developed Disaster Survivor Assistance training materials at FEMA Headquarters in Washington, D.C.

Reviewed and indexed hundreds of Philosophy videos for a nonprofit e-learning startup in the humanities.