Brett Comer Email & Phone Number

Wilmington, North Carolina, Us

Set the precedence for the technology vision, principles, and strategy for the next 3-5 years. Lead all technology planning for entire organization, supporting advancements throughout the company. Currently undergoing major process changes, directly influencing the framework under which the technology department operates within the organization. Lead changes to e-commerce website in collaboration with other executives to drive sales; our e-commerce application is responsible for 100% of our revenue stream.► Strategical planning and roadmap to accomplish a reduction/elimination of technical debt► Assembling Tech Team to support growing business. analyzing head count and planned growth for next 3-5 years.► Developing a Customer Retention Strategy and Customer Conversion► Leveraging new KPI tools and improving reporting process, making sure the executive team has most accuratereports to aid in better business decisions.► Reduce Technology spend by renegotiating existing contracts and fine-tuning our partners► Member of decision team picking WMS, Inventory, & Financial Systems► Create Core Processes for Technology and business stakeholders► In process of creating a better Customer Retention Strategy and Customer ConversionAccomplishments► First 90 Days Milestones:o Launch new e-commerce application: Took a project that had been worked on for over a year, built team, timelines, expectations, cost-analysis, and implemented on day 83/90o Rollout new Call Center Solution: Completed within the 90-day target.► Within the first 10 months we achieved the highest sales month in Green Compass History and have continued to see positive trends with new technology improvements.► Created first Technology Budget - Analyzing Cost of all Tech Spend► Achieved 95% of PCI Compliance Requirements within first 10 months: Policies, Procedures, and Processes► Created new Sales campaigns driving increased customer enrollments and overall sitewide purchases

Coppell, Tx, Us

Due to my vast experience in data centers, I was brought on board as Director of Global IT Operations to make infrastructure services scalable, reduce downtime and risks, while driving revenue. Fast tracked to Senior Director, then to my current role focusing on information security and infrastructure to support exponential business growth.► Oversee multiple global and North America budgets of $30 million; provide leadership to 15 direct and 30 indirect reports on the database administration and DevOps team located across the U.S., Canada, Europe, Australia and Asia.► Active member of Strategic Planning Committee: Collaborate with cross-functional leaders, Directors, Vice Presidents, and Officers to drive company-wide technology initiatives.► Increased technology spend from $35,000 to $140,000 per month, expanding infrastructure services by 130% within five years.► Negotiated vendor contracts, ensuring optimization of new services and reducing costs on an average by more than 20%. ► Architected a robust and a scalable infrastructure prior to the pandemic with extremely tight deadlines, enabling the company to support growth of 150% during the global pandemic.- Drove the implementation of a wide array of systems across various departments.► Orchestrated global operations, transitioning employees to a remote work environment within a quick turnaround during COVID-19 pandemic. ► Built an initial team of infrastructure and technical support members, and subsequently expanded to include DevOps, Database Administrators, Quality Assurance and Python Developers.► Coordinated all aspects of technical operations to establish a Foreign Trade Zone (FTZ) and secured new warehouse with the U.S. Customs and Border Protection.► Championed overall technology initiatives for establishing and opening two new distribution centers in Indiana and Ontario during the pandemic.► Assumed ownership for establishing IT connectivity and operations in a new sales office in Malaysia.

Coppell, Tx, Us

This was a special project where I led the overall technology efforts for establishing the startup in 2017 – a subsidiary of Norwex. ►Oversaw the complete setting up of EMP Manufacturing Inc.; managed all IT budget, staffing requirements, security and access controls.► Key member of the Project, Planning and Implementation Committee to assess technology requirements, and deploy systems and processes for the new company.► Brought 50% of manufacturers back in house, realizing huge cost savings and achieving startup objectives.

Buffalo, New York, Us

► Built a data center to transition and bring in company assets acquired from VMWare.► Successfully relocated offices from Dallas to Frisco, TX; established Frisco data center, implemented new network systems and infrastructure services.► Drove several data center buildout projects and secured vendors resulting in significant cost savings.► Proved instrumental as Project Manager to validate system requirements and establish a new office in San Mateo, CA, company acquisition by VMWare, Inc.

Poway, California, Us

► Managed a wide range of system/software upgrades, such as Windows, Exchange 2010, Vsphere: ESX and Vcenter, as well as configuration of mobile devices.►Performed network security along with document recovery and backup solutions: Symantec Backup Exec, Evault and Nimble.► Experienced in Powershell: imports, data collection and various commands.► Supported Linux OS: Debian, CentOS and Ubuntu.► Advanced Mitel VOIP system management. Leadership:► Worked directly with CFO to manage inventory and resolved various remote access problems. ► Trained employees, created and implemented group policies and procedures.

B.A., Political Science

Master’S Degree, Health Information Technology

Master Of Business Administration - Mba, Business Administration And Management, General