William S. Email & Phone Number

Tacoma, Washington, United States

Tacoma, Washington

• Fostered a clear line of communication between department and other Tacoma Public Utility staff during ongoing project operations, providing detailed information to ongoing changes, meeting one on one with.
• Controlled and monitored all project goals to minimize risks to the project, ensured that all project documentation was detailed in a professional, and easy to understand manner to ensure data standardization.
• Ensured proper customer service standards by enforcing that all project requirements met with department standards by fostering a positive and open environment in which department staff could ask questions and give.
• Prepared Inventory files of staff project files to be uploaded into the File Bridge Records Management system to manage records as they were sent to an offsite storage facility.
• Updated construction drawing records in Tacoma Power’s project drawing database to ensure engineers and other department staff have access to the most recent drawings for projects they were working on.

Tacoma, Washington

• Developed and executed a project plan to create an organized file structure within the department shared drive.
• Fostered a clear line of communication between department staff during ongoing project operations, providing detailed information to ongoing changes, meeting one on one with administrative staff to ensure data.
• Controlled and monitored all project goals to minimize risks to the project, ensured that all closing project documentation was detailed in a professional, and easy to understand manner to ensure data structure.
• Ensured proper customer service standards by enforcing that all project requirements met with department standards by fostering a positive and open environment in which department staff could ask questions and give.
• Facilitated a training meeting to teach department staff the importance of file standardization within the department network shared drive, Microsoft SharePoint, and demonstrated how project goals aligned with the.
• Completed internship requirement for a Bachelor’s Degree in Information Technology and Administrative Management.

Moscow, Idaho

• Greeted and assisted customers both in person and by phone with product knowledge, product location, and provided further assistance as needed.
• Assisted with loss prevention through customer service, assistance, and collaboration with security, management, and other company directives.
• Ensured customer safety and accident prevention by maintaining cleanliness, product recovery and assisting customers with obtaining merchandise from shelves.
• Stocked product on sales floor for purchase and assisted in maintaining organization and inventory control on sales floor.

Moscow, Idaho

• Greeted and assisted customers both in person and by phone with product knowledge, product location, and provided further assistance as needed.
• Assisted with loss prevention through customer service, assistance, and collaboration with security, management, and other company directives.
• Ensured customer safety and accident prevention by maintaining cleanliness, product recovery and assisting customers with obtaining merchandise from shelves.
• Stocked product on sales floor for purchase and assisted in maintaining organization and inventory control on sales floor.

Bachelor Of Applied Science - Basc, Information Technology/Administrative Management

Associate Of Science - As, Networking And Cyber Security