William Herbig Email & Phone Number

New York, NY, US

New York, New York, United States

Greater New York City Area

• (Formerly White Ops)
• Hired and managed a team of 10 data analysts; supported by coaching, mentoring, goal setting, prioritizing, fostering open communication, encouraging professional growth, and empowering decision making
• Streamlined emerging fraud pipeline, reducing resolution time by ~3x for customer inquiries and increasing the number of internal leads generated and investigated each week by over 200% the first year
• Organized multiple large-scale, cross-team investigations researching complex and widespread botnets, including one of the largest mobile botnets to date, which infected ~60,000 mobile phones, generated ~2B fake bid.
• R&D Lead for company’s largest client. Created first-year roadmap, and identified key milestones blocking revenue. Tailored fraud detection to new environments, mitigating risky threat models for this customer..
• R&D Lead on developing a new product (“BotGuard for Growth Marketing"), including designing long-term data strategy, developing quarterly roadmap, managing multiple workstreams, and standardizing analytics process for.

Greater New York City Area

• Oversaw a six-person team of data scientists, BI analysts, data analysts, and product owners
• In 2018, one of two teams awarded the “Compass Award” for highest impact in the 5000-person company
• Led the development of advanced analytics that assisted with the identification of over $100M in recoverable state premiums, of which $~30M was successfully recovered in FY18
• Oversaw the strategy and development of an operations metrics program that resulted in a suite of dashboards integrated into the business’ daily review processes; this reduced production issues and customer escalations.

Greater New York City Area

Greater New York City Area

Selected Accomplishments: - Lead 6 person team's investigations into 100+M transactions on mortgage policies resulting in remediation of over a million borrowers - Established analytics and reporting on Fraud Detection workstream of $10B Settlement program including methods of identifying high risk and low effort reviews to increase overall productivity of.

Greater New York City Area

Selected Accomplishments: - Managed technical development of Economic Loss calculation models including automated methods of reallocating Profit and Loss statements for industries that do not adhere to standard accounting principles; ultimately presented models to client senior management and technical leads. - Developed Time & Expense analytics tools for.

New York, New York

• Responsibilities:
• Model historical data volumes, cost trends, vendor spends, and departmental savings
• Report on efficacy of cost saving methods, contents of electronic media, and pre-existing data
• Analyze metrics on SLAs, departmental efficiency, and legal matters
• Improve departmental processes through automation, implementation of QC measures, and training
• Research archive locations of electronic data utilizing databases, HR feeds, and tracked informationSelected Accomplishments:

Bloomington, Indiana Area

• Worked in a Decision Making lab and a Social Influence lab.
• Developed programs in MATLAB to analyze, classify and simplify data
• Reconciled raw data errors and conducted Independent Component Analysis of EEG data
• Conducted experiments on 30+ student participants per week to gather data

Bachelor Of Science (Bs), Psychology; Minors: Computer Science & Mathematics, 4.0 / 4.0 Gpa In-Major, 3.93 / 4.00 Overall

Bachelor Of Arts (Ba), Criminology; Minors In Japanese And Sociology, 4.0 / 4.0 Gpa In-Major, 3.93 / 4.00 Overall

Academic Honors High School Diploma, 4.0

Activities and Societies: Japanese Club, French Club, Tutoringhttps://www.bsu.edu/academy/about/