William C. Email & Phone Number

United States

Philadelphia, Pennsylvania, United States

Recruiting, security operations, VIP protection, base protectionCyber-security operations - OPSECCCTV controllerreport incidents to base and personnelprotect commissioned officers as bodyguard

Remote

-Account Manager-Virtual Assistant-Executive Assistant Support-CRM and data management-Inventory management-Research-Arranging meetings, hosting meetings in Zoom-Managing executive calendars-Producing website and WordPress content relevant to company niche-Responding to customer and prospective customer inquiries, handling tickets, and escalating customer challenges

•Marketed new ideas and recommendations to website owners for maximizing sales and exposure•Conducting research required to analyze market trends and necessary next steps to enhance trending popularity of products and services, organic click-rate, and view-rate•Collaborated with business owners or management to develop SEO-rich product articles and website descriptions to maximize website traffic and sales – using Pay Per Click marketing•Wrote pillar articles and pillar content… Show more •Marketed new ideas and recommendations to website owners for maximizing sales and exposure•Conducting research required to analyze market trends and necessary next steps to enhance trending popularity of products and services, organic click-rate, and view-rate•Collaborated with business owners or management to develop SEO-rich product articles and website descriptions to maximize website traffic and sales – using Pay Per Click marketing•Wrote pillar articles and pillar content pages to either create or enhance the foundation of international/national businesses and product websites ranging from electronics to outdoor tools and recreational products, to cloud services and technologies•Studying and writing in a marketing style that will increase organic traffic, generate appeal of products, and increase retention of customers Show less

United States

• Entering data from paper documents into digital form • Scanning and copying documents into CRM systems • Proofreading physical entry forms for accuracy and details • Organizing documentation to categorize data by name, date, address, and other information • Reviewing PDFs for accuracy and details before uploading into Cloud systems • Managing and organizing “packets” of information to categorize priorities • Utilizing Adobe Acrobat Pro to redact information… Show more • Entering data from paper documents into digital form • Scanning and copying documents into CRM systems • Proofreading physical entry forms for accuracy and details • Organizing documentation to categorize data by name, date, address, and other information • Reviewing PDFs for accuracy and details before uploading into Cloud systems • Managing and organizing “packets” of information to categorize priorities • Utilizing Adobe Acrobat Pro to redact information, merge documents, and upload details into system • Recruiting, onboarding (HR Cloud), and training new QC specialists to fulfill roles and responsibilities • Creating, managing, and organizing schedules of fellow QC analysts • Managing hours, timesheets, and payments of fellow QC analysts Show less

Philadelphia, Pa

Interview, recruit, onboard, train, manage, supervise, assure clients, translate for customers, clients, and executives from Russian to English or Spanish to English, and Mandarin Chinese, scheduling, managing 15+ client properties, securing crowds of hundreds or thousands of people from physical threats, violence, attacks, natural disaster, and from one another. Using "de-escalation" techniques at all times to ensure patron and staff safety. Customer service, security, protection… Show more Interview, recruit, onboard, train, manage, supervise, assure clients, translate for customers, clients, and executives from Russian to English or Spanish to English, and Mandarin Chinese, scheduling, managing 15+ client properties, securing crowds of hundreds or thousands of people from physical threats, violence, attacks, natural disaster, and from one another. Using "de-escalation" techniques at all times to ensure patron and staff safety. Customer service, security, protection, protective services Show less

United States

• Training new guards and monitoring relationship between guards and facilities • Interviewing new guards, collecting documentation, providing orientation, and recruiting guards online • Working directly with vendors to ensure guards performance metrics are being met • Always representing organization in a professional manner and maintaining client account satisfaction rate • Greeting and providing customer service to clients and guests, account managers, owners, and… Show more • Training new guards and monitoring relationship between guards and facilities • Interviewing new guards, collecting documentation, providing orientation, and recruiting guards online • Working directly with vendors to ensure guards performance metrics are being met • Always representing organization in a professional manner and maintaining client account satisfaction rate • Greeting and providing customer service to clients and guests, account managers, owners, and partner-owners • Providing conflict-resolution to customers and clients, or clients and staff • Sitting in for performance reviews, reprimands, and suggestions to common challenges to overcome difficulties by employees Show less

United States

Receiving reports of defective products and organizing/managing internal systems • Generating pivot tables and utilizing formulas in Microsoft Excel to organize data and inventory • Reporting discrepancies in inventory and reporting details to immediate manager • Uploading inventory I.D. numbers, part numbers, and model numbers into CRM systems and software • Managing, organizing, and developing new systems to streamline processes and improve efficiency and productivity of… Show more Receiving reports of defective products and organizing/managing internal systems • Generating pivot tables and utilizing formulas in Microsoft Excel to organize data and inventory • Reporting discrepancies in inventory and reporting details to immediate manager • Uploading inventory I.D. numbers, part numbers, and model numbers into CRM systems and software • Managing, organizing, and developing new systems to streamline processes and improve efficiency and productivity of duties • Tracking parts through software and CRM systems to determine best placement for efficiency • Organizing shelves of returned or defective parts to improve processes, availability of products for review, and submission checks for quarterly inspections to comply with OSHA laws and auditing agency Show less

Philadelphia, Pennsylvania, United States

Provided VIP protection, transportation, defensive, evasive maneuvers, asset protection, for (2) Hollywood StarsEnsure security and safety of 500+ indoor patrons events, and 3000+ outdoor patrons events, assess, intervene, protect, block threats, scan for threats, prevent patrons and staff from harming each other, property, or assets

{Not disclosed}{!}

United Kingdom, United States, Australia, Poland

-Inventory Management (Excel)-Data Research and Management-Answering e-mails and inquiries on behalf of CEOs and COOs-Handling online customer sales and customer service through CRMs including Netsuite and Zendesk-Updating website and inventory information-Processing customer orders, refunds, and change of orders-Managing executive's calendars-Managing executive's traveling arrangements and accommodations-Assisting in the development of landing pages and website… Show more -Inventory Management (Excel)-Data Research and Management-Answering e-mails and inquiries on behalf of CEOs and COOs-Handling online customer sales and customer service through CRMs including Netsuite and Zendesk-Updating website and inventory information-Processing customer orders, refunds, and change of orders-Managing executive's calendars-Managing executive's traveling arrangements and accommodations-Assisting in the development of landing pages and website content for business model Show less

Bachelor'S Degree, Psychology

Master Of Arts - Ma, Criminalistics And Criminal Science

Activities and Societies: Golden Key Society Concentration: Rehabilitation and Reintegration

Master Of Public Health - Mph, Epidemiology