Wilfried Carl Luescher

Wilfried Carl Luescher Email and Phone Number

Systems Administrator III at Bluegrass Network LLC @ Bluegrass Network LLC
Wilfried Carl Luescher's Location
Louisville, Kentucky, United States, United States
Wilfried Carl Luescher's Contact Details

Wilfried Carl Luescher work email

Wilfried Carl Luescher personal email

n/a
About Wilfried Carl Luescher

I am a veteran IT Support Professional with excellent analytical, customer service, and troubleshooting skills. I actually LIKE juggling multiple tasks, prioritizing too many “top priorities”, and learning something new every day. I know all the buzzwords well, but I also know how to apply practical technologies for the RIGHT problem. I thrive in environments where customer satisfaction is king, and every one of my users is my #1 customer. Do you have challenging problems, a service nightmare, a business that’s growing like crazy? Let’s talk!

Wilfried Carl Luescher's Current Company Details
Bluegrass Network LLC

Bluegrass Network Llc

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Systems Administrator III at Bluegrass Network LLC
Wilfried Carl Luescher Work Experience Details
  • Bluegrass Network Llc
    Systems Administrator Iii
    Bluegrass Network Llc Dec 2020 - Present
    Elizabethtown, Kentucky, Us
    View
  • Bluegrass Cellular
    Systems Administrator Iii
    Bluegrass Cellular Jun 2020 - Present
    Elizabethtown, Ky, Us
    View
  • Bluegrass Cellular
    System Administrator Ii
    Bluegrass Cellular Jun 2019 - Jun 2020
    Elizabethtown, Ky, Us
    Promoted
    View
  • Flex
    It Help Desk Manager
    Flex Nov 2012 - Dec 2018
    Austin, Texas, Us
    I was responsible for all aspects of the IT Support Function. I provide customer support, manage and maintain servers, monitor the network, and overall systems health. Key activities include:• Managing 5 Personnel in an enterprise, manufacturing environment• Administer Local Network Systems/Servers• Interface with the Plant Manager for enhancements/upgrades/planned maintenance/etc.• Coordinate 3rd party vendors as needed
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  • Flex
    It Manager
    Flex May 2008 - Nov 2012
    Austin, Texas, Us
    A few of my duties included:• Manage Application development team, Help Desk and Data Center.• Document control of site controlled directives and PWIs.• Meet with business leadership to discuss application and reporting improvements.• Recommend and purchase IT equipment.• Maintain quality service by establishing and enforcing organization standards and best practices.
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  • Solectron Global Services
    It / Engineering Supervisor
    Solectron Global Services Nov 2004 - May 2008
    Us
    My responsibilities included:• Oversee 12 Functionalists support resources• Ensure cross-training Engineering and role changes for the Help Desk technicians to support the different business needs.• Provide the training to support Red Prairie/WMS RF scanner connectivity and printing.• Prioritze and monitor Help Desk inquiries and ensure customer satisfaction.
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  • Solectron Global Services
    Senior It Help Desk Technician
    Solectron Global Services Jun 2002 - Nov 2004
    Us
    My primary role was to coordinate and lead the effort to build a professional IT Support Help Desk, my responsibilities also included:• Providing customer support and troubleshoot problems with PC's, printers and networking.• Monitor connectivity of the production floor and data center within a Cisco network environment.• Prepare to be the primary support site for a new nationwide retail services group consisting of remote business personnel• Collaborate with Corporate Support entities to introduce a ITSM ticketing system.
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  • Bank One
    Pc Lan Consultant Iii
    Bank One Apr 1998 - Jun 2002
    Us
    I was responsible for:• Providing PC, peripheral and application support to all users at the main office and branches.• Ensure the Bank standardization project was successful as a pre-cursor to the Y2K transformation.• Supporting the Grade Lane campus consisting of 4 buildings and 200+ physical network nodes.• Customer satisfaction and meeting all SLAs.
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  • Ge Capitol It Solutions
    It Technician
    Ge Capitol It Solutions Jul 1996 - Apr 1998
    • I provided PC and peripheral support to a variety of clientele and was frequently dispatched to the customer for location based support.• I was responsible for warranty part management.• Principle on-site support for key stakeholder company Rohm & Haas Chemical plant.

Wilfried Carl Luescher Skills

Troubleshooting Data Center Networking Process Improvement Six Sigma Management It Management Business Analysis Continuous Improvement Lan Wan Servers Cross Functional Team Leadership Lean Manufacturing Network Administration Wireless Networking Computer Hardware Leadership Customer Service It Operations Windows Server Switches Vmware Active Directory System Administration Business Process Improvement Technical Support Information Technology Infrastructure Internet Protocol Suite Mobile Devices Microsoft Office Solaris Unix Linux Operating Systems Group Policy Vendor Management Windows 7 Windows 10 It Service Management Computer Networking Vmware Infrastructure Virtualization Vmware Vsphere

Wilfried Carl Luescher Education Details

  • Teko Schweizerische Technische Fachschule, Luzern, Switzerland
    Teko Schweizerische Technische Fachschule, Luzern, Switzerland
    Computer Science

Frequently Asked Questions about Wilfried Carl Luescher

What company does Wilfried Carl Luescher work for?

Wilfried Carl Luescher works for Bluegrass Network Llc

What is Wilfried Carl Luescher's role at the current company?

Wilfried Carl Luescher's current role is Systems Administrator III at Bluegrass Network LLC.

What is Wilfried Carl Luescher's email address?

Wilfried Carl Luescher's email address is wl****@****lar.com

What schools did Wilfried Carl Luescher attend?

Wilfried Carl Luescher attended Teko Schweizerische Technische Fachschule, Luzern, Switzerland.

What skills is Wilfried Carl Luescher known for?

Wilfried Carl Luescher has skills like Troubleshooting, Data Center, Networking, Process Improvement, Six Sigma, Management, It Management, Business Analysis, Continuous Improvement, Lan Wan, Servers, Cross Functional Team Leadership.

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