William Melcher Email & Phone Number

• I have notarized hundreds of signings for numerous lenders and agencies. • Fast and efficient. With my in-depth knowledge of the entire mortgage process, I know what is crucial for a smooth loan signing.• Understanding of a vast array of loan products through industry experience. I know what prevents loans from funding and can help avert errors before they become problematic.

Santa Ana, California, United States

• Collaborated with cross-functional teams to identify potential areas of improvement in production processes, leading to enhanced product quality. • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas. • Implemented improvements to streamline workflow and manage pipelines. Created reports and pages in Encompass. • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.

Irvine, California, United States

• Developed an effective Quality Control plan by analyzing Federal, GSE, and Investor requirements; and identifying corporate objectives and department needs. • Maintained Quality Control objectives by communicating job expectations, analyzing strategic plans, and establishing department goals. • Participated in regular management review meetings, providing updates on quality control performance and suggesting areas for improvement. • Spearheaded root cause analysis investigations when needed, determining underlying issues and recommending appropriate fixes.

Chicago, Illinois, United States

• Developed close relationships with investors, operations, and business channel leaders to resolve investor disputes.• Skilled at working independently and collaboratively in a fast-paced team environment. • Managed employees to lower Investor purchase time, and improve the quality of delivered loans.

Chicago, Illinois, United States

• Quickly became the top producer, improving the quality of deliverables and lowering risk. • Reviewed Investor concerns to dispute or correct errors. Resolving loan delivery issues promptly. • Conducted thorough research to identify trends and inform decision-making of opportunities.

Milwaukee, Wi

• Prevented unnecessary foreclosures by effectively communicating available options to borrowers and guiding them through the loss mitigation process. • Reviewed and made decisions per investor guidelines and transactional circumstances. • Reduced portfolio losses by negotiating with attorneys, MI companies, realtors, investors, and borrowers. • Gave final approval and funding authority.

Sussex, Wisconsin

• Identified possible fraud risks through meticulous evaluation of application materials, protecting lenders from potential losses. • Determined risk by reviewing compliance, creditworthiness, and investigating misrepresentation. • Developed relationships with vendors to improve workflow • Streamlined support analyst process and improved job efficiency.