Wayne Cronin Email & Phone Number

Portland, Maine Area

Providing great customer serviceManaging long term disability claimsProblem solvingSupporting claimants as they return to workCollaborating with teams to evaluate and improve workflows and results through claim reviews, analysis, and presentation of best practicesSubject matter expert in behavioral health claims and duration managementMember of the Performance Experience Employee Advisory Council and subject matter expert on employee performance evaluations

Portland, Maine Area

Advised clients on fraud and related risks through management consultingDeveloped fraud detection and internal controlsConducted background investigations and due diligence services

- Managed operations in the Criminal Investigation Division and provided support services to the Patrol Division and Administration. - Reviewed investigative reports for grammar, composition, and completeness. - Drafted and executed search and arrest warrants for serious and complex criminal investigations.- Reduced liability exposure by developing policy in social media, evidence handling, and police intelligence.- Ensured compliance with information security regulations, employment law, and criminal intelligence regulations.- Conducted crime analysis and criminal intelligence gathering using law enforcement data and open source intelligence to analyze and map crime data, and generate intelligence reports and crime bulletins. To support intelligence gathering, I also designed and deployed covert video surveillance systems and alarm systems.- Developed projects for college interns, supervised their work, and reported back to colleges.- Conducted community outreach and training in a variety of crime prevention topics. - Provided instruction on law, policy, and practical skills related to public safety.Project ManagementI have managed the implementation and installation of a records management system, including a mobile interface. As a result, I was the unofficial "help desk" for the RMS.I managed other projects including the installation of CCTV systems and the technological aspects of our consolidation of dispatch services with the Town of Ogunquit.I also represented the police department in the following additional capacities: Recruitment & Retention Committee, member, 2007 – 2012 Town of Wells Technology Committee, member, 2006 – 2011, Vice-Chair 2010 York County Intelligence Task Force, member, 2006 – present, Vice-Chair 2010, Chair 2011 York County Regional Evidence Examination Laboratory, Steering Committee, 2004-2014 Previous to this position, I held the rank of both Detective and Patrol Officer.

Wells, Maine

Teaching Criminalistics (3cr.) and Police Organizations (3cr.)In the Criminalistics course, I share my expertise in crime scene investigation including: Scene documentation, photography, fingerprint science, impression evidence, DNA evidence, bloodstain pattern interpretation, firearm and toolmark evidence, questioned documents, arson and explosion investigations, drug investigations, serious motor vehicle crash investigation, death investigation, and courtroom testimony.In Police Organizations, I cover the development of police work as a profession, organizational theory, organizational culture, recruitment and hiring, the patrol function, specialized police units, discretion, accountability, and dealing with officer stress.BlackBoard is utilized in both courses to continue conversations beyond the classroom, assist students with study habits, and to deliver assignments.

White Mountain National Forest

Educated wilderness users about "Leave No Trace" backcountry ethics.Search and rescue.Trail and sign maintenance.Enforced wilderness regulations, issued warnings and summonses, report writing.Trained in advanced wildland firefighting - red card certified.Completed an illegal campsite mapping project.

White Mountain National Forest

Educated wilderness users about "Leave No Trace" backcountry ethics.Search and rescue.Trail and sign maintenance.Enforced wilderness regulations, issued warnings and summonses, report writing.Trained in advanced wildland firefighting - red card certified.

Ma, Public Policy & Management

Bs, Environmental Science

Education record